ANAME PERDIGUEZ

• Provide plan information, retirement education, and investment guidance to participants
• Assist with plan enrollment, contribution options, and automatic contributions
• Explain employer matching contributions and vesting schedules
• Educate participants on distribution options, tax implications, and retirement decisions
• Discuss loan provisions and their impact on retirement savings
• Ensure compliance with company policies and regulations
• Manage account updates, statements, and inquiries
• Address participant concerns and maintain accurate records.

• Enhanced website functionality by optimizing existing code and implementing new features.
• Streamlined webpages for faster load times and improved user experience.
• Collaborated with cross-functional teams to design, develop, and launch innovative web applications.
• Conducted thorough quality assurance testing to identify and resolve issues before deployment.
• Designed and developed web-based payroll application using PHP, HTML, CSS, and JavaScript.
• Ensured application met all business requirements and had responsive UI.
• Integrated application with MySQL using phpMyAdmin for database design and

management.

• Conducted comprehensive testing and ensured data accuracy.

• Provide billing information and resolve concerns
• Deliver technical and pre-sales training to customers
• Communicate effectively to meet customer needs
• Troubleshoot technical issues
• Exceed customer expectations through patient assistance.