Amos Lau
Summary
I am a dynamic marketing intern candidate, adept at marrying creative strategy with customer-centricity. Rooted in my customer service and sales background, I am able to nurture long-term client relationships as a testament to my consistent sales revenue
My exceptional communication and interpersonal skills amplify my prowess in superior customer service. My results-driven approach ensures that every interaction yields valuable outcomes, perfectly aligned with a customer-focused ethos. Furthermore, my qualifications include a Certificate of Performance in Search Engine Optimization for Beginners and active participation in a marketing workshop focusing on utilizing Canva's features and tools
I am eager to contribute my strengths as a marketing intern, fueling your team's growth and making a substantial impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Marketing Representative
Business Owner
02.2021 - 04.2023
- Followed through with leads to close sales over phone, in retail store and during external consumer engagements.
- Built local sales and marketing plan for each targeted audience within defined needs & wants.
- Participated in skills development initiatives to promote team competence and success.
- Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
Tutor
Freelance
02.2022 - 08.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
National Service Person
Singapore Armed Forces (Air Force)
07.2021 - 04.2023
- My main role in the Air Defense operations is a confidential role
- Implemented process and cost-saving initiatives to enhance operational efficiencies.
- Maintained inventory records to track stock; Inspected equipment, checked for malfunctions and diagnosed issues for specialized servicing
- Performed regular maintenance activities to keep Air Defense equipment in good working condition.
- Monthly visitation of Singapore cultural sites for cultural knowledge
- Awarded top 3 in the inter-sports competition such as Archery tag
Associate Intern (Engineer)
TÜV SÜD PSB Pte Ltd
03.2020 - 08.2020
- Contributed research on Floating Photovoltaic (FPV) technology, compiled data, updated and produced timely reports for senior staff
- Frequently inspected production area to verify proper equipment operation such as examining the feasibility and potential applications for renewable energy projects, evaluating performance and durability to ensure compliance with industry standards.
- Spearheaded the FPV project with colleagues, analyzing data, and preparing weekly progress reports
- Demonstrated strong project management skills by coordinating resources, tracking project milestones, and ensuring timely completion of deliverables.
Education
No Degree - Electrical Engineering
Ngee Ann Polytechnic
Singapore04.2021
Skills
- Issue Resolution
- Effective Customer Communication
- Promotions and Marketing Strategies
- Client Needs Assessment
- Customer Demographics
- Customer Preferences
- Outreach Initiatives
- Complementary Products and Services
- Retail Objectives
- Follow-Up Calls
- Persuasive Selling
- Product Demonstrations and Presentations
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Korean
Elementary (A2)
Greek
Beginner (A1)
Certification
- Accounting Entries for Beginners, Temasek Polytechnic (Skillsfuture Academy) - March 2023
- Search Engine Optimisation for Beginners (Synchronous e-learning), Ngee Ann Polytechnic - June 2021
- Diploma Plus Korean, Ngee Ann Polytechnic - April 2017- April 2021
- Power Engineering, Ngee Ann Polytechnic - April 2017- April 2021
- Electrical Engineering, Ngee Ann Polytechnic - April 2017- April 2021
Reading, exercising & gyming, networking
As an avid & voracious reader, the genres of book range from psychology, self-help, philosophy, spirituality & religion
Exercising & gyming in my weekly routine has been part and parcel of my healthy lifestyle to keep myself in physically strong & fit
With opportunities, I also love to network with like-minded individuals or even meet new people, for "there are no uninteresting people, only uninteresting subjects" by writer & philosopher G.K. Chesterton
My weekly activities have played a significant role including, but not excluded to, increase the quality of living, decrease the stresses of daily living
Timeline
Tutor
Freelance
02.2022 - 08.2023
National Service Person
Singapore Armed Forces (Air Force)
07.2021 - 04.2023
Sales and Marketing Representative
Business Owner
02.2021 - 04.2023
Associate Intern (Engineer)
TÜV SÜD PSB Pte Ltd
03.2020 - 08.2020
No Degree - Electrical Engineering
Ngee Ann Polytechnic
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