Huang Qiming Amos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
MANAGING DIRECTOR
ESSENTIALS SERVICES PTE LTD
04.2021 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
DEBT COLLECTION OFFICER
KINGVEN SERVICES PTE LTD
01.2020 - 03.2021
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Identified and contacted customers with overdue accounts to address payment status.
OPERATION OFFICER
MONKEY EXPRESS PTE LTD
02.2018 - 11.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Implemented processes that simplified procedures and reduced average processing time.
- Tracked company equipment, tools and technology to manage inventory.
MANAGING DIRECTOR
REBORNZ COLOUR WORKS
01.2017 - 01.2018
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
WORKSHOP MANAGER
J'S GARAGE PTE LTD
12.2015 - 06.2016
- Maintained workshop daily basis operations.
- Provided leadership, guidance and support to staff members.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Scheduled maintenance and repair projects to maintain optimal performance of all vehicles.
- Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
- Monitored program performance and outcomes for successful delivery of services.
WORKSHOP MANAGER
M-FRENO PTE LTD
11.2014 - 11.2015
- Maintained workshop daily basis operations.
- Provided leadership, guidance and support to staff members.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Identified areas in need of improvement and developed plans to correct problems.
- Scheduled maintenance and repair projects to maintain optimal performance of all vehicles.
- Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
- Monitored program performance and outcomes for successful delivery of services.
WORKSHOP MANAGER
MOTEC PTE LTD
07.2012 - 10.2014
- Maintained workshop daily basis operations.
- Provided leadership, guidance and support to staff members.
- Identified areas in need of improvement and developed plans to correct problems.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Scheduled maintenance and repair projects to maintain optimal performance of vehicles
- Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
Education
INFORMATION TECHNOLOGY HIGHER NITEC
ITE COLLEGE
SINGAPORE12.2013
INFORMATION COMMUNICATION NITEC
ITE COLLEGE
SINGAPORE12.2011
Skills
- Staffing Requirements
- Human Resources
- Supplier Partnerships
- Payroll Administration and Timekeeping
- Account Management
Timeline
MANAGING DIRECTOR
ESSENTIALS SERVICES PTE LTD
04.2021 - Current
DEBT COLLECTION OFFICER
KINGVEN SERVICES PTE LTD
01.2020 - 03.2021
OPERATION OFFICER
MONKEY EXPRESS PTE LTD
02.2018 - 11.2019
MANAGING DIRECTOR
REBORNZ COLOUR WORKS
01.2017 - 01.2018
WORKSHOP MANAGER
J'S GARAGE PTE LTD
12.2015 - 06.2016
WORKSHOP MANAGER
M-FRENO PTE LTD
11.2014 - 11.2015
WORKSHOP MANAGER
MOTEC PTE LTD
07.2012 - 10.2014
INFORMATION TECHNOLOGY HIGHER NITEC
ITE COLLEGE
INFORMATION COMMUNICATION NITEC
ITE COLLEGE
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