Ammar Ikram
IT & Network Specialist
Summary
Accomplished Network Engineer with over 12 years of experience working with leading multinational Korean companies(Daewoo Engineering & K water Global), specializing in designing and managing large-scale network infrastructures. Proficient in Cisco, pfSense, and MikroTik technologies, with expertise in routing, switching, VPNs, and network security. Skilled in network optimization, including QoS and dual WAN configurations, ensuring high availability in mission-critical environments. Strong collaborator, continuously learning emerging technologies like Microsoft Azure to stay ahead of industry trends.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Control and Instrument & Industrial IT Engineer
Patrind Operaion and Maintenance Company (Patrind HydroPower Plant)
06.2017 - Current
- Control and Instrument Responsibilities: 1
- Routine Maintenance: Conducting scheduled inspections and maintenance of instrumentation and control systems to ensure their proper functioning and prevent unexpected breakdowns.
- Calibration: Calibrating instruments and control devices to ensure accurate and precise measurement of process variables, such as temperature, pressure, level, and flow.
- Troubleshooting: Identifying and diagnosing problems with instruments, control devices, and associated systems to determine the root cause of issues and implement appropriate solutions.
- Repairs: Performing repairs or replacements of faulty instruments, control valves, transmitters, and other related components to restore system functionality.
- Instrument Loop Checks: Conducting loop checks to verify the correct functioning of control loops and ensure that the instruments and control devices are interacting properly.
- Emergency Response: Responding to emergency situations and breakdowns promptly to minimize downtime and prevent potential hazards.
- Preventive Maintenance: Developing and implementing preventive maintenance schedules and procedures to extend the lifespan of instruments and control systems.
- Spare Parts Management: Managing the inventory of spare parts and ensuring that critical components are readily available for quick repairs
- Safety Compliance: Ensuring that instrumentation and control systems meet safety standards and comply with relevant regulations.
- Documentation: Maintaining detailed records of maintenance activities, including calibration reports, repair logs, and equipment history.
- Process Optimization: Collaborating with process engineers and operators to optimize control strategies and enhance the efficiency of industrial processes.
- Instrument Performance Analysis: Analyzing data from instruments and control systems to identify trends, detect anomalies, and recommend improvements.
- System Upgrades: Assisting in the planning and implementation of upgrades or modifications to instrumentation and control systems to keep them up to date.
- Testing and Validation: Conducting tests and validation procedures to ensure the accuracy and reliability of instrumentation and control systems.
- Training: Providing training to operations and maintenance personnel on the proper use, maintenance, and troubleshooting of instruments and control systems.
- Collaboration: Collaborating with other maintenance teams, engineers, and vendors to address complex issues and improve overall system performance
IT Support Engineer
Alternate Gear
5 2010 - 6 2011
- Helpdesk Support: Responding to user inquiries and resolving technical issues through various channels like email, phone, or ticketing systems.
- Troubleshooting: Identifying and diagnosing hardware, software, and network-related problems, and providing solutions to end-users.
- Hardware and Software Maintenance: Installing, configuring, and maintaining computer hardware, peripherals, and software applications.
- System Upgrades: Assisting with system updates, upgrades, and patches to ensure optimal performance and security.
- User Account Management: Creating, modifying, and managing user accounts, access permissions, and security settings.
- Network Support: Assisting with network-related issues, including connectivity problems, router and switch configurations, and basic network troubleshooting.
- Data Backup and Recovery: Implementing data backup procedures and helping users recover lost or corrupted data.
- Security Support: Assisting with the implementation and maintenance of security measures, including antivirus software, firewalls, and user access controls.
- Documentation: Creating and updating technical documentation, knowledge base articles, and user guides for commonly encountered issues and solutions.
- Remote Support: Providing remote assistance to users who may be working from different locations.
- Hardware and Software Procurement: Assisting with the selection and procurement of new IT equipment and software.
- Training: Conducting training sessions to educate users on how to use new software or hardware effectively and securely.
- Asset Management: Keeping track of IT assets, including computers, peripherals, software licenses, and ensuring proper inventory management.
- Monitoring and Maintenance: Monitoring the performance and health of IT systems and taking proactive steps to prevent potential issues.
- Collaboration: Collaborating with other IT team members or departments to resolve complex technical problems or implement new solutions.
- Vendor Coordination: Liaising with external vendors for technical support or warranty services, as needed.
- Compliance: Ensuring that IT systems and practices adhere to relevant policies, standards, and regul
IT Engineer
Daewoo Engineering & Construction Company (Patrind Power Project)
06.2011 - 05.2017
- System Design and Implementation: Designing and deploying IT infrastructure, including servers, networks, storage systems, and virtualization solutions, to meet the organization's needs.
- Network Management: Configuring and managing the organization's local area network (LAN), wide area network (WAN), and wireless network to ensure reliable and secure connectivity.
- Server Administration: Installing, configuring, and maintaining server systems, including operating systems and server applications.
- Virtualization and Cloud Services: Setting up and managing virtualized environments and cloud services, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
- Data Security and Backup: Implementing security measures to protect data from unauthorized access and ensuring regular data backups for disaster recov
Education
Diploma of Associate Engineering (Electronics) - Electronics Technology
Rawalpindi Polytechnic Insitute
Rawalpindi 01.2006 - 01.2009
Associate Degree In Computer Networking -
Virtual University of Pakistan
Islamabad 01.2024 - Current
Skills
- Networking Protocols (BGP,OSPF ,RIP ,STATIC ,IGRP,EIGRP ,EGP)
- Network Design and Architecture: ( Enterprise Solutions )
- Routing and Switching:(Layer 2 and Layer 3)
- Network Security (Fortinet/Fortigate & Pf Sense Firewall)
- Network Monitoring & Troubleshooting
- Cabling and Physical Infrastructure (Fiber optic , Ethernet )
- Wireless Networking ( Indoor and outdoor )
- Network Virtualization ( Vmware & Hyper V)
- Cloud Networking (Azure)
- Network Performance Optimization (Topologies ,Subnetting ,Vlan ,Load Balancing ,Bandwidth control ,QOS)
- Network Documentation (Block Diagram , Topology diagrams ,Interface Diagrams and recovery procedures)
- Vendor Specific Knowledge ( Cisco ,Aruba ,Mikrotik ,Tp Link ,Dlink )
- Hardware Troubleshooting
- Software Troubleshooting
- Operating systems (Windows & Linux)
- Remote support Tools( RDC protocol ,Anydesk ,Team Viewer)
- User Account Management ( Active Directory & Radius)
- Email Setup for cooperate environment (Exchange Server)
- Back and Recovery ( Veeam ,Acronics & Aomei Backupper)
- Hardware Replacement and Upgrades ( As per requirements)
- Remote Monitoring & Management
- Bio Metric Time Attendance ( Enviz)
- CCTV Systems ( Dahua ,Hikvison ,Cp Plus )
- Active Directory and Group Management (Server 2019 & 2022)
- Continuous Learning
Certification
CiscoCertifiedNetworkAssociate(CCNA) Training
Timeline
Associate Degree In Computer Networking -
Virtual University of Pakistan
01.2024 - Current
Control and Instrument & Industrial IT Engineer
Patrind Operaion and Maintenance Company (Patrind HydroPower Plant)
06.2017 - Current
IT Engineer
Daewoo Engineering & Construction Company (Patrind Power Project)
06.2011 - 05.2017
Diploma of Associate Engineering (Electronics) - Electronics Technology
Rawalpindi Polytechnic Insitute
01.2006 - 01.2009
IT Support Engineer
Alternate Gear
5 2010 - 6 2011
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