Amit Kumar
Summary
Accomplished Project Manager and Scrum Master with a proven track record at DBS Bank, adept in Agile methodology and project scheduling. Excelled in fostering team collaboration and stakeholder communications, significantly enhancing project delivery and stakeholder satisfaction. Demonstrated expertise in risk management and relationship building, ensuring project success and business growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager /Senior Scrum Master
DBS Bank
01.2023 - 12.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- lead strategic program and transformation initiative that deliver innovative digital products and service to banking customer and partners.
- · Coordinated with all platforms and led the testing initiate end to end after every release (UAT and LV)
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Scrum Master
Johnson & Johnson
07.2018 - 12.2022
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Service Level Manager
Johnson & Johnson
04.2015 - 05.2018
- Established clear escalation paths for handling high-priority incidents, minimizing downtime and ensuring prompt resolution.
- Mentored junior team members, fostering a collaborative environment focused on achieving high-quality results.
- Delivered excellent customer satisfaction by monitoring and addressing customer feedback promptly.
- Managed complex escalations effectively, reducing the impact on overall service level performance.
Technical Lead
Johnson & Johnson
03.2011 - 05.2015
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
Web Developer
Aig Sunamerica
11.2009 - 04.2011
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
Education
Master of Computer Applications - Computer Applications Development
Birla Instititute of Technology
Ranchi 06-2009
Bachelor of Computer Applications -
Birla Institute of Technology
Ranchi06-2006
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Relationship building
- Schedule management
- Client relations
- Stakeholder communications
- Budgeting and forecasting
- Risk management
- Document management
- Cross-functional collaboration
- Coaching and mentoring
- Agile methodology
- Performance evaluations
Certification
Professional Scrum Master -1
Professional Scrum Master -2
Timeline
Project Manager /Senior Scrum Master
DBS Bank
01.2023 - 12.2024
Scrum Master
Johnson & Johnson
07.2018 - 12.2022
Service Level Manager
Johnson & Johnson
04.2015 - 05.2018
Technical Lead
Johnson & Johnson
03.2011 - 05.2015
Web Developer
Aig Sunamerica
11.2009 - 04.2011
Professional Scrum Master -1
Professional Scrum Master -2
Master of Computer Applications - Computer Applications Development
Birla Instititute of Technology
Bachelor of Computer Applications -
Birla Institute of Technology
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