Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Amirul Hafiz Bin Jumaat

Summary

With a proven track record at ALPS and Swensen, I excel in enforcing compliance and enhancing customer satisfaction. My expertise in teamwork, collaboration, and maintaining cleanliness standards has significantly contributed to my professional achievements. Skilled in customer service and adept at innovative problem-solving, I consistently aim to exceed employer expectations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Storekeeper

ALPS
07.2019 - Current
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Picking, checking and distribution on medication to each Individual wards
  • Topping up medications in omnicell for all wards
  • Topping up medications in wardshelf for all wards

Food and Beverage Supervisor

Swensen
12.2007 - 06.2017
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Implemented innovative promotional strategies to attract new customers while retaining existing clientele.

Education

Higher Nitec - Performance Production

ITE College Central
04-2019

Nitec - Lighting And Sound

ITE College West
01-2014

'N' Levels -

Admiralty Secondary School
12-2011

PLSE -

Greenwood Primary School
12-2007

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Cleanliness standards

Certification

  • Intergenerational Bonding At The workplace
  • Collaborate Effectively In A Team
  • 8D methodology

Languages

English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Indonesian
Intermediate (B1)

Timeline

Pharmacy Storekeeper

ALPS
07.2019 - Current

Food and Beverage Supervisor

Swensen
12.2007 - 06.2017

Higher Nitec - Performance Production

ITE College Central

Nitec - Lighting And Sound

ITE College West

'N' Levels -

Admiralty Secondary School

PLSE -

Greenwood Primary School
Amirul Hafiz Bin Jumaat