Amirah Faqihah
Summary
Passionate, patient-oriented individual serving diverse needs of patients through responsive engagement with healthcare services and policymakers.
Detail-oriented team player with strong organizational skills. Skilled in managing multiple priorities with a positive attitude and a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Full Time Patient Service Associate
NUH
10.2021 - Current
- Main roles includes patient registration, payment collection, appointment booking and answering calls
- Provided excellent customer service to patients and medical staff
- Maintained a focus on Service Values and Service Excellence
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures
Part Time Sandwich Artist
SUBWAY
01.2019 - 09.2021
- Upheld high standards of customer service and workplace cleanliness to enhance client loyalty and satisfaction
- Executed sandwich artistry duties with very low occurrence of errors
Sales Associate Intern
NIKE
09.2020 - 02.2021
- Prioritized helping customers over completing other routine tasks in store
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Part Time Kitchen Crew
Fart Tartz Café
10.2018 - 12.2018
- Followed food safety practices and sanitation guidelines
- Maintained composure and work quality while under stress
Part Time Sales Assistant
Venus Beauty
01.2018 - 03.2018
- Remained calm and poised in high-stress, dynamic environment to promote service
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Education
Diploma in Wellness & Hospitality Business
Republic Polytechnic
2021
Queensway Secondary School
2017
Queenstown Primary School
2013
Skills
- Microsoft Office
- Good Interpersonal Communication
- Attention to Detail
- Flexible and Adaptable
- Teamwork and Collaboration
- High Composure
- Proficient Multitasker
- Highly Organized
Accomplishments
- WSQ Service Excellence Course, NUHS - December 2022
- WSQ Basic Food Hygiene Course - May 2020
- Edusave Certificate of Academic Achievement - 2020
- Edusave Merit Bursary - 2020
- Edusave Good Progress Award - 2015
Timeline
Full Time Patient Service Associate
NUH
10.2021 - Current
Sales Associate Intern
NIKE
09.2020 - 02.2021
Part Time Sandwich Artist
SUBWAY
01.2019 - 09.2021
Part Time Kitchen Crew
Fart Tartz Café
10.2018 - 12.2018
Part Time Sales Assistant
Venus Beauty
01.2018 - 03.2018
Diploma in Wellness & Hospitality Business
Republic Polytechnic
Queensway Secondary School
Queenstown Primary School
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