Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Amir Azman

Amir Azman

Summary

Dynamic professional excelling in customer-oriented roles. Skilled in problem resolution and team collaboration, I effectively reduced order processing time and enhanced customer satisfaction. Adept at risk management, I thrive in fast-paced environments, delivering exceptional service and innovative solutions that drive organizational success.


Encouraging person and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Warehouse Assistant

IKEA
12.2019 - 03.2020
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.

Delivery Rider

Foodpanda
04.2021 - Current
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Temporary Theatre Executive

Cathay Cineplex
05.2022 - Current
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Interacted well with customers to build connections and nurture relationships.

Education

Secondary Education

Pasir Ris Secondary School
Tampines New Town, Null, Singapore
11-2016

High School Diploma -

Institute of Technical Education
Ang Mo Kio New Town, Null, Singapore
01-2019

High School Diploma -

Institute of Technical Education
Ang Mo Kio New Town, Null, Singapore
02-2022

High School Diploma -

Nanyang Academy of Fine Arts
Singapore
09-2025

Skills

  • Customer-oriented
  • Executive support
  • Problem resolution
  • Team player
  • Risk management

Languages

English
Intermediate (B1)
Malay
Intermediate (B1)

Timeline

Temporary Theatre Executive

Cathay Cineplex
05.2022 - Current

Delivery Rider

Foodpanda
04.2021 - Current

Warehouse Assistant

IKEA
12.2019 - 03.2020

Secondary Education

Pasir Ris Secondary School

High School Diploma -

Institute of Technical Education

High School Diploma -

Institute of Technical Education

High School Diploma -

Nanyang Academy of Fine Arts
Amir Azman