Amin Adam Mohamed Said
Summary
Professional food and beverage leader with comprehensive background in operational efficiency and service excellence. Known for fostering collaborative environments and consistently achieving high standards. Recognized ability to adapt to dynamic needs and drive team success through effective communication and problem-solving.
Overview
23
23
years of professional experience
Work History
Senior Food and Beverage Manager
Wyndham Singapore Hotel
01.2023 - 06.2025
- Directed food and beverage operations, ensuring compliance with safety and quality standards.
- Implemented cost-control measures to optimize budget management and reduce waste.
- Developed training programs for staff, enhancing service quality and operational efficiency.
- Collaborated with culinary teams to create innovative menus aligned with customer preferences.
- Led cross-functional teams in executing large-scale events, enhancing brand visibility and customer engagement.
- Established performance metrics, evaluating staff performance and identifying areas for professional development.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Director of Food and Beverage
Overton Technologic Pte Ltd
02.2020 - 01.2023
- Taking care 12 outlets and setting up location.
- Expanded catering services portfolio by identifying niche markets for growth opportunities within the local area.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
- Working together with delivery platform.
- Analyzed customer feedback data, identifying areas for improvement and implementing changes to enhance dining experiences.
- Collaborated with executive leadership to establish long-term goals and strategic plans for the food and beverage department.
- Directed food and beverage operations, enhancing guest satisfaction through innovative service strategies.
- Implemented cost control measures, optimizing budget allocations and improving profitability across multiple outlets.
Assistant Food and Beverage Director
Fotia & Fuego
08.2017 - 12.2019
- Created food and beverage menu included selling price.
- Directed daily operations of food and beverage service to ensure exceptional guest experiences.
- Collaborated with culinary team to design innovative menu offerings that align with seasonal trends.
- Conduct training for the new opening teams.
- Handle human resource for all the staff and payroll.
- Schedules and direct staff in daily assignments to maximize productivity.
- Conduct daily pre-shift and weekly departments meeting to ensure organizational efficiency.
- Optimize profit by controlling food, beverage, and labour costs on daily basis.
- Continually monitor restaurant and take appropriate action to food quality and service standard are consistently met.
- Efficiently resolve problems or concerns to the satisfaction of all involved parties.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Assistant Food and Beverage Director
King and Barrels
01.2014 - 06.2017
- Assigned tasks and oversaw the director of employees to ensure compliance with food safety procedures and quality control guidelines.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage product to ensure quality.
- Build sales forecasts and schedules to reflected desired productivity targets.
- Performed restaurant walk-thoughts to gauge timeless and excellent service quality.
- Created detailed expense reports and requests for capital expenditures.
- Responsible for ordering supplies/Supervisor staff/ Guest services/ Cost of sales/ P&L / Maintain food service and safety standards in the kitchen.
- Ensured staff was always proving quality service to all guests.
- Supervised all restaurant and bar staff on shift.
- Implemented training programs for staff to enhance service quality and operational efficiency.
- Monitored inventory levels and established cost control measures to optimize resource allocation.
Director of Food and Beverage
La Maison Fatien
05.2012 - 12.2014
- Determine all policies and procedures and training program.
- Provided optimal level of customer experience.
- Monitored inventory for facility and places purchase order.
- Administered sales transactions and generated revenue.
- Managed communication with all team members.
- Monitored performance of all team members.
- Improved efficiency in inventory, labour and point of sale management using oracle Micros.
- Developed training programs for staff, fostering skill development and ensuring high standards of service delivery.
- Collaborated with culinary teams to design seasonal menus, integrating local ingredients and emerging food trends.
- Established vendor relationships, negotiating contracts to secure quality products while maintaining competitive pricing.
- Streamlined operations for improved efficiency, implementing new inventory management systems and staff training programs.
- Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.
- Implemented sustainable practices in line with corporate social responsibility guidelines, reducing environmental impact while maintaining quality standards.
Senior Group Dining Manager
One Rochester Group
04.2009 - 12.2011
- Oversaw daily dining operations, ensuring high-quality service and guest satisfaction.
- Developed and implemented staff training programs to enhance service efficiency and consistency.
- Managed inventory control systems, optimizing supply levels and reducing waste.
- Coordinated scheduling for front-of-house staff, improving workflow and coverage during peak hours.
- Established relationships with local suppliers to ensure fresh ingredients and competitive pricing.
- Analyzed customer feedback to drive improvements in menu offerings and service quality.
- Led team meetings focused on performance enhancement and operational best practices.
- Implemented cost-control measures, contributing to increased profitability while maintaining service standards.
- Spearheaded successful private event planning efforts by working closely with clients to create customized menus and memorable experiences.
Assistant Operations Manager
One on the Bund
01.2007 - 02.2009
- Coordinated daily operations to enhance workflow efficiency and ensure timely project completion.
- Developed and implemented process improvements, resulting in increased operational effectiveness across departments.
- Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Oversaw logistics management for complex projects involving multiple stakeholders or tight deadlines.
- Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
- Led team to exceed quarterly goals through strategic planning and execution.
- Improved inventory accuracy with rigorous audit practices.
Assistant Head Butler
Shangri – La Hotel Singapore
03.2002 - 12.2006
- Preparing and conducting training for new hires and existing staff.
- Planning of staff schedules and roster.
- In charge of staff deployment based on abilities and experience.
- Providing F&B service in the Summit Room, afternoon tea service in the Champagne Bar as well as cocktail service in the evening.
- Fully trained as a suite butler.
- Served head of states and diplomats from various countries.
- Exposed to breakages control, stock requisition and inventory count.
- Exposed to various types of wines, cocktails & beverages and its preparations.
- Ordering stock requisition.
- Check all default and report to head butler.
- Meeting with head chef for new menu.
- End of the month meeting with head of hotel about profile and lose.
- Daily meeting about Profit and loss.
- Update guest preference and profile.
- Meeting with food and beverage director to conduct standard operation procedure.
- Report to Hotel manager about the movement.
- Plan training forecast for staff improvement and efficiency.
- Nominated for Singapore Excellence Service 1st Runner up.
- Highest award received: Diamond award.
- Eight times awarded for the customer delight award.
- In charge of HACCP and SFSM.
Education
High School Diploma -
Singapore Polytechic
Singapore01-2000
Skills
- WSQ Implement Advanced Food Hygiene
- WSQ Conduct Food and Beverage Audit
- WSQ Food and Beverage Hygiene officer
- WSQ Problem solving and decision making
- WSQ Interact with guest
- WSQ Personal effectiveness
- WSQ Environmental Control Coordinator
- WSQ National Environment Agency
Accomplishments
- Consistently exceeded daily sales target by 10-25%.
- Met monthly profit and lost for 14 months.
- Maintained lowest employee turnover rate.
- Event and marketing restaurant calendar to increase daily sales on normal days.
- Restaurant and Bar Menu.
Timeline
Senior Food and Beverage Manager
Wyndham Singapore Hotel
01.2023 - 06.2025
Director of Food and Beverage
Overton Technologic Pte Ltd
02.2020 - 01.2023
Assistant Food and Beverage Director
Fotia & Fuego
08.2017 - 12.2019
Assistant Food and Beverage Director
King and Barrels
01.2014 - 06.2017
Director of Food and Beverage
La Maison Fatien
05.2012 - 12.2014
Senior Group Dining Manager
One Rochester Group
04.2009 - 12.2011
Assistant Operations Manager
One on the Bund
01.2007 - 02.2009
Assistant Head Butler
Shangri – La Hotel Singapore
03.2002 - 12.2006
High School Diploma -
Singapore Polytechic
TESTIMONIAL
MR Mohamed Amin Bin Mohamed Said (Amin Adam)
General Manager
NRIC: S8110614B
Company: Overton Technologies PTE. LTD.
(Registration No. / Unique Entity Number: 201836172K)
Date: 1st January 2021
Dear Mr Amin Adam
Mr Amin is a great at his work. Creative and dedicated. For Overton, he setup, hired for and managed multiple of outlets. Handling issues and running the operations of several outlets on his own. He delivers more than 100% for guest satisfaction.
His most admirable trait is his personal drive to find and improve upon operating processes. Not only was he able to set procedures but he also improved upon them. He communicated well with his teams. With his leadership the team have no doubt asking him for assistance.
With his experience, he loves to share with others and achieve the company goal. He best quotes SERVICE COME FROM HEART. SERVE THEM LIKE YOUR FAMILY.
Our company wanted you to know that, we really value your dedication toward work. Thank you for giving this company your best.
Yours Sincerely
You Wei
CEO & Founded
25th Jan 2021
Apprasial
Dear Mr. Amin Adam
Amin is always delivers wow experiences for guest anytime of the day. Going beyond limits to do what the culture is being implemented. Always listening to guest request and to bring it to above their expectations. Always looks at all guest as a vip. A dynamic personality.
While working with me he was able to reduced guest complaints and collobrate well with the rest of the team.Amin is more to guest related kind of personality.
Amin has an eye for improvement in order to get things done .He even went the extra mile in order to make the guest dinning experience a memorable one. On one occasion he made the guest so happy by bringing them around the hotel for a tour which the guest felt it was indeed a wow experience.
With his experience he is able to tune to believes and to engage perfectly with all guest request and to work well with his co Talents.Day one when he came to outlet, he was very impressed by the restaurant and culture.He can only get better as the days goes by.
Amin is also good in follow ups.He always check if there is anything is missed out during communication meeting. Delivering to his team to correct information,. Able to work well with other departments in order to support their operations need. His support during breakfast for during busy occupy is a proof that he will be able to go beyond.
Amin is a true Champion. His words and body language speaks for themselves.The way he flirts with guest is an example how good he can convinced and engage with every level of guest.A personality that shows that he is able to deliver the guest experience.
Albert Chua
Director Food and Beverage
8787 5533
Awards
Award: -, Best Employee of the Years
TESTIMONIAL
MR Mohamed Amin Bin Mohamed Said (Amin Adam)
General Manager
NRIC: S8110614B
Company: Overton Technologies PTE. LTD.
(Registration No. / Unique Entity Number: 201836172K)
Date: 1st January 2021
Dear Mr Amin Adam
Mr Amin is a great at his work. Creative and dedicated. For Overton, he setup, hired for and managed multiple of outlets. Handling issues and running the operations of several outlets on his own. He delivers more than 100% for guest satisfaction.
His most admirable trait is his personal drive to find and improve upon operating processes. Not only was he able to set procedures but he also improved upon them. He communicated well with his teams. With his leadership the team have no doubt asking him for assistance.
With his experience, he loves to share with others and achieve the company goal. He best quotes SERVICE COME FROM HEART. SERVE THEM LIKE YOUR FAMILY.
Our company wanted you to know that, we really value your dedication toward work. Thank you for giving this company your best.
Yours Sincerely
You Wei
CEO & Founded
25th Jan 2021
Apprasial
Dear Mr. Amin Adam
Amin is always delivers wow experiences for guest anytime of the day. Going beyond limits to do what the culture is being implemented. Always listening to guest request and to bring it to above their expectations. Always looks at all guest as a vip. A dynamic personality.
While working with me he was able to reduced guest complaints and collobrate well with the rest of the team.Amin is more to guest related kind of personality.
Amin has an eye for improvement in order to get things done .He even went the extra mile in order to make the guest dinning experience a memorable one. On one occasion he made the guest so happy by bringing them around the hotel for a tour which the guest felt it was indeed a wow experience.
With his experience he is able to tune to believes and to engage perfectly with all guest request and to work well with his co Talents.Day one when he came to outlet, he was very impressed by the restaurant and culture.He can only get better as the days goes by.
Amin is also good in follow ups.He always check if there is anything is missed out during communication meeting. Delivering to his team to correct information,. Able to work well with other departments in order to support their operations need. His support during breakfast for during busy occupy is a proof that he will be able to go beyond.
Amin is a true Champion. His words and body language speaks for themselves.The way he flirts with guest is an example how good he can convinced and engage with every level of guest.A personality that shows that he is able to deliver the guest experience.
Albert Chua
Director Food and Beverage
8787 5533
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