Diligent accounts executive with proven track record in managing accounts and ensuring timely financial reporting. Adept at reconciling discrepancies and fostering client relationships. Demonstrated ability to learn and utilize advanced accounting software.
Overview
9
9
years of professional experience
Work History
Service Associate
UOB Bank Singapore
12.2022 - 10.2024
Perform frontline counter transactions to meet customers' currency exchange needs with utmost accuracy and efficiency
Attend to customers proactively while upholding service excellence and maintain awareness of customer feedback, to escalate when necessary
Assist with other administrative duties assigned by team leader
Escalate risk issues on a timely basis
Exercise vigilance when performing duties and highlight unusual and suspicious transactions
Risk and control issues are resolved on a timely basis
Accounts Executive
Koperasi Pekerja-Pekerja Bank Malaysia Berhad
05.2017 - 08.2022
Preparation of full set of accounts
Manage day-to-day accounting activities
Maintain all the financial records and prepare financial reports for review by the management
Collaborate with external auditors during financial audits
Assist in budgeting and forecasting activities
Managing accounts receivable, accounts payable
Filing and housekeeping of documents
Collect, organize, and file reports from various department heads
Ensure timely submission of reports and document management for future reference
Calculating payroll liabilities by determining employee income taxes, socso deductions, epf contributions and other add hoc deductions
Maintaining and updating of customer personal loans schedules accordingly when installments are received
Ensuring payments are made promptly
Sending reminders when there is a default in payments
Attending and serving various customer quarries regarding their concerns on personal loan
Intern
RANHILL CAPITAL SDN BHD
12.2015 - 05.2016
General assistance in Internal Audit
Education
Bachelor of Finance/Accountancy/Banking - Accountancy
Management & Science University
12.2017
Skills
Accounts Payable
Accounts Receivable
Bank Reconciliation
Bookkeeping
Customer Service
Problem Solving
Payroll processing
Attention to detail
Money handling
Transaction processing
Data entry efficiency
Decision-making
Fraud detection
Upselling skills
Time management
Risk management
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Tamil
Intermediate (B1)
Hindi
Intermediate (B1)
Chinese (Mandarin)
Beginner (A1)
Timeline
Service Associate
UOB Bank Singapore
12.2022 - 10.2024
Accounts Executive
Koperasi Pekerja-Pekerja Bank Malaysia Berhad
05.2017 - 08.2022
Intern
RANHILL CAPITAL SDN BHD
12.2015 - 05.2016
Bachelor of Finance/Accountancy/Banking - Accountancy
Management & Science University
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Senior Consultant at NTT Singapore Pvt Ltd (UOB bank singapore)Senior Consultant at NTT Singapore Pvt Ltd (UOB bank singapore)