Summary
Overview
Work History
Education
Skills
Personal Information
Training
Languages
Timeline
Generic
Amber Ling

Amber Ling

Summary

I am a solid HRBP professional with 22 years of experience in full spectrum of HR including payroll and learning and development covering diversified industries like Fuel & Energy (Ampol Singapore) F&B (Crystal Jade), FMCG Retail (Dairy Farm), Hospitality (Furama Riverfront), Aviation (Goodrich) and Engineering (United Engineers) and with exposure to regional HR experience covering India, Philippines and Cambodia.

Overview

23
23
years of professional experience

Work History

People and Culture Business Partner - International (SG and US)

Ampol Management Services Pte Ltd
06.2022 - Current
  • Leading the People and Culture function for SG and US, the business forms part of Ampol wider group (An Australian fuel and energy Company)
  • Function as a strategic partner delivering business results with a focus on people, strategy and process.
  • Oversees all aspects of Human Resources for Ampol Singapore and US. Provides HR advice and assistance to managers at Ampol to support their efforts to build a competitive level of sustainable organisational
    capability to meet the current and future business strategies, at the same time ensuring local policy and process aligns with the Group approach.

Human Resource Director

Crystal Jade Culinary Concepts Holdings
05.2019 - 04.2022
  • Heading the HR Function of Crystal Jade Singapore, with 6 HR headcounts (1 TA Asst Mgr, 1 HRSS Executive, 2 HREs and 2 Payroll Executives), total organisation headcount at 700
  • Act as a strategic HR advisor who builds strong partnerships with the senior leaders to develop and execute the People Strategies and solutions for the restaurants.
  • Coach and mentor the HR team members on daily HR Operation and payroll matters.

Head, Human Resource

Dairy Farm Singapore
04.2015 - 04.2019
  • Head of HRBP to 13 Corporate Functions in Dairy Farm Singapore (Finance / Internal Audit / IT / Legal / Property and Projects / Loss Prevention / Quality Assurance and Food Safety / Customer Relationship Management / Business Intelligence / Customer Service / Business Admin / Logistics and Supply Chain), total organisation headcount
  • Total Headcount : 550 – Corporate (230), Supply Chain (320)
  • Strategic HRBP to all corporate functions in Singapore (including Cambodia), working closely with top mgmt. and dept heads to drive HR initiatives in support of business goals
  • Led and supervise a team of 5 (2 HR Managers, 1 Training Manager and 2 HR Executives) to manage full spectrum of HR & Training functions focusing on recruitment and retention, talent acquisition and management, employee engagement, workforce planning and budgeting, performance management and compensation and benefits and HR Compliance

Regional HR Manager

Dairy Farm Singapore
07.2012 - 03.2015
  • HR Advisor role to India (Foodworld Supermarket - 1200 staff), Philippines (Rustan /Shopwise / Wellcome -1800staff) and Cambodia (Lucky Supermarkets, Guardian and Lucky Burger -1200staff)

Assistant HR Manager

Dairy Farm Singapore
04.2010 - 07.2012

HR Generalist role to 65 supermarkets and overseeing 4 HR Executives.

Maintainig positive harmonious working relationship with the Union

· Act as a HR advisor to all Store Managers of 65 supermarkets and achieved the high compliance on HR practices

· Frequent communication to the Store Managers on HR updates and compliance

Senior HR Executive

Dairy Farm Singapore
10.2007 - 03.2010


Contributed significantly in Recruitment Strategy to tackle the problem of high store staff turnover, job advertisement, recruitment at the MRT, recruitment roadshow at Community Centre, preparing flyers at housing board, walk in store recruitment

· Hiring of specialists for the Giant stores (butchers / bakers / fish cutters)

· Contributed to due diligence of a new supermarket takeover - MCP supermarkets

HR Executive

United Engineers Ltd
03.2007 - 09.2007

Reporting to the General Manager, Human Resources, main scope :

· Draw up Training Needs Analysis plan for all companies under the United Engineers group

· Training administration/Training reports, sourcing of institutes for training courses

· Coordinating In-House training courses

· Ensure training materials are properly documented according to ISO standards, producing orientation program for new employees

· Compiling regional month end manpower reports for all UE subsidiaries, which includes Middle East and Vietnam

HR Administrator

Goodrich Aerostructures Service Centre-APAC Ltd
02.2006 - 02.2007

· Training Administration, coordinating and arranging of in house and external training, select and liaise with training bodies with regards to training needs of employees

· Coordinating with schools/polytechnics -selection of students to be attached to the company

· Administration of medical insurance for employees

· Recruitment and selection of candidates, HR administration

· Conducting orientation for new employees, HRIS system training and Business Code of Conduct

· Computation of payroll for newcomers and resigned employees, overtime hours

· Maintaining the Kaizen HR requirement, re-create all P files for 250 employees

Asst HR Manager

Furama Riverfront Singapore
01.2004 - 10.2005

Handled full spectrum of HR and reporting to the HR Director with staff strength at 250.

HR Officer

Furama Riverfront Singapore
07.2001 - 12.2003

HR Asst

Furama Riverfront Singapore
03.2001 - 06.2001

Education

Masters of Commerce - Human Resource & Industrial Relations and Government & Business

University of Sydney, Australia
03.2000

Bachelor of Business - Management & Employee Relations

University of Technology, Sydney, Australia
12.1998

Higher School Certificate -

Danebank Girl High School, Sydney
12.1994

Skills

Business Partnering

Talent Acquisition

Rewards

Employee Experience

Culture Transformation

Personal Information

  • Notice Period: 3 months
  • Nationality: Singapore PR, Malaysian

Training

07/2015, 05/2016, Management Development Program, Roffey Park on Leadership 2014, 2016, Jardines Ambassador Program, A 2 years Leadership Development Program to manage projects related to Mental Health

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

People and Culture Business Partner - International (SG and US)

Ampol Management Services Pte Ltd
06.2022 - Current

Human Resource Director

Crystal Jade Culinary Concepts Holdings
05.2019 - 04.2022

Head, Human Resource

Dairy Farm Singapore
04.2015 - 04.2019

Regional HR Manager

Dairy Farm Singapore
07.2012 - 03.2015

Assistant HR Manager

Dairy Farm Singapore
04.2010 - 07.2012

Senior HR Executive

Dairy Farm Singapore
10.2007 - 03.2010

HR Executive

United Engineers Ltd
03.2007 - 09.2007

HR Administrator

Goodrich Aerostructures Service Centre-APAC Ltd
02.2006 - 02.2007

Asst HR Manager

Furama Riverfront Singapore
01.2004 - 10.2005

HR Officer

Furama Riverfront Singapore
07.2001 - 12.2003

HR Asst

Furama Riverfront Singapore
03.2001 - 06.2001

Masters of Commerce - Human Resource & Industrial Relations and Government & Business

University of Sydney, Australia

Bachelor of Business - Management & Employee Relations

University of Technology, Sydney, Australia

Higher School Certificate -

Danebank Girl High School, Sydney
Amber Ling