AMARKANT SHUKLA
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Driven and innovative professional with passion for technology and team leadership. Possesses in-depth understanding of IT infrastructure and project management, including network administration and system integration. Committed to leveraging skills to streamline operations and enhance organizational efficiency. Experienced with IT infrastructure management and team leadership. Utilizes strategic planning to optimize technology solutions. Track record of driving efficiency and innovation in IT operations.
Overview
24
24
years of professional experience
Work History
IT Manager
Tata Steel Global Procurement Co. Pte. Ltd.
11.2014 - Current
- Involved in implementation of SAP ERP project from initiation, planning, monitoring, and implementation as a part of digital transformation for procurement and supply chain projects, driving measurable business value and operational excellence across Europe, Asia, APAC
- Collaborate with different stakeholders to plan and execute in-house IT projects, for optimized performance and to ease the complexity in the system and ensure they are completed on time and within budget
- Implement and maintain security measures to protect systems and data from unauthorized access and breaches and ensure the network security is aligned with Singapore PDPA regulations as DPO
- Prepare and manage IT budgets and procurement processes
- Monitor the team in conducting regular IT audits and assessments to ensure compliance with internal policies and industry regulations
- Managed effective in-house customer & stakeholder relationships, utilizing negotiation skills to drive successful outcomes
- Demonstrated problem-solving aptitude and technical expertise in product offerings to meet in house client needs
- Utilized business acumen and leadership qualities to lead teams and build strong relationships with customers and business partners
Assistant IT Manager
Manipal Global Education Services
07.2013 - 10.2014
- Managed effective customer & stakeholder relationships, utilizing negotiation skills to drive successful outcomes
- Demonstrated problem-solving aptitude and technical expertise in product offerings to meet client needs
- Utilized business acumen and leadership qualities to lead teams and build strong relationships with customers and business partners
- Streamlined IT support processes for increased efficiency, reducing ticket resolution times and improving user satisfaction.
- Optimized server infrastructure through virtualization technologies, significantly reducing hardware costs while maintaining high performance levels.
- Assisted in the development of an IT budget strategy, aligning resource allocation with organizational goals and objectives.
Sr. Administrator/IT Analyst
Asiatravel.com Holdings
09.2005 - 10.2011
- Active Directory, Exchange Server, MS SQL Database Administration, Windows System Administration (2008 R2)
- Carried out integration testing with all possible business scenarios and communicated status, issues, and impacts to the business team, relevant client, and process owners
- Implemented Virtualization on VMware platform
Programmer
NewsPage Pte Ltd
03.2001 - 03.2002
- Design, Development and testing application modules in C++, Java
Skills
Team collaboration
IT asset management
IT infrastructure
IT budgeting
IT procurement
IT compliance
Cybersecurity best practices
Operating system management
Application support
ITIL framework
Team development
IT governance
Change management
Cybersecurity management
Technical support
Strategic planning
IT security management
Information assurance
Business process improvement
Interpersonal skills
Reliability
Adaptability
Budget administration
Organizational skills
Budget control
Infrastructure planning
Timeline
IT Manager
Tata Steel Global Procurement Co. Pte. Ltd.
11.2014 - Current
Assistant IT Manager
Manipal Global Education Services
07.2013 - 10.2014
Sr. Administrator/IT Analyst
Asiatravel.com Holdings
09.2005 - 10.2011
Programmer
NewsPage Pte Ltd
03.2001 - 03.2002