Amandeep Kaur
Summary
Experienced in client relationship management within a fast-paced, results-oriented environment. Skilled in strategic planning and problem-solving, with a focus on enhancing client satisfaction and driving revenue growth. Seeking to leverage transferable skills in a new field to contribute effectively in a dynamic setting.
Overview
2
2
years of professional experience
Work History
Intern
Pantaloons Fashion & Retail
- Live project on understanding customer behavior, shop floor management and handling cash counter in Pantaloons
Intern
Bajaj Consumers
- Live project with Bajaj consumer care at Big Bazaar
Volunteer
Adarsh Vidyalya
- Teaching kids at Adarsh Vidyalya
- Creating awareness on social issues like Domestic Violence, No-smoking
- Arranging resources like; Notebook, Pencil, etc
- Interacting With kids, Understanding their interests and hobbies
- Provide them with a worksheet to practice
Digital Marketing Intern
Zero Kaata
- Handled project at Shiksha.com as a marketing intern for 1 month
Management Trainee Sales
Reliance General Insurance Co. Ltd
07.2021 - 03.2022
- Was responsible for handling channel sales, broker's large market of Delhi and Delhi NCR
- Making competitive quotation of products
- Providing knowledge of various product to the client to bring out sales
- Managing operations
- Frequent market visit to build new clients
- Was able to build large client for the company
Key Account Manager
PB Partners
05.2023 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective solution.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Developed and delivered presentations to key customers to position products and services.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Supported sales and reporting for large and medium-sized accounts.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Education
MBA - Retail Management & Marketing
ITM Business School
01.2021
Bachelors - Business Administration
Himgiri Zee University
01.2017
Skills
- B 2B Channel Sales
- Multitasking
- Good written communication skills
- Good presentation skill
- Team Player
- Sales
- Six Sigma Lean( Green Belt)
- Application tool MS OFFICE
- Basic Excel
- SPSS
- Digital Marketing
- Computer skills
- Client relationships
- Meeting coordination
- Operations support
- Stakeholder communication
- Teamwork and collaboration
Travelling, learning new things everyday, Music
I love to travel & explore new things. Interested in learning something new everyday for self growth. Singing & playing instruments.
Timeline
Key Account Manager
PB Partners
05.2023 - Current
Management Trainee Sales
Reliance General Insurance Co. Ltd
07.2021 - 03.2022
Bachelors - Business Administration
Himgiri Zee University
Intern
Pantaloons Fashion & Retail
Intern
Bajaj Consumers
Volunteer
Adarsh Vidyalya
Digital Marketing Intern
Zero Kaata
MBA - Retail Management & Marketing
ITM Business School
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