Amanda Jane Andrews
Summary
Service-oriented with over 7 years of experience servicing customers and key-decision makers. A quick learner with excellent time management skills, able to juggle multiple projects at once with the ability to deliver on time. Not afraid of hard work and taking on new roles and responsibilities if needed. Looking for a position that is adequately challenging with good career progression, job satisfaction and flexible hours or ability to work-from-home.
Overview
10
10
years of professional experience
Work History
Sales and Marketing Executive
Cycling Bears Pte Ltd
07.2023 - Current
- Analyzed sales and marketing data for improved strategies.
- Tracked sales progression and communicated project needs.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Presented professional image consistent with company's brand values.
Sales Manager
Zero Waste Solutions Pte Ltd
02.2021 - 05.2021
- Hunter’ role for B2B sales of food composter and digester machinery
- Cold-calling and door-knocking to generate leads
- Managed a team of workers and contractors for ongoing projects
- Conducted weekly presentations to audiences ranging from executives to CEOs.
Business Development Manager
Singapore Coffee and Cacao Pte Ltd
11.2020 - 02.2021
- Took charge of the café's retail front including sales, stocktake and visual merchandising
- Planned and implemented systems for customer retention
- Took charge of events planning and management to increase brand awareness
- Developed and implemented seasonal product promotions and sales.
Territory Manager
Taste Of Tradition
01.2019 - 11.2020
- Consistently achieved sales goals through proactive management of territory
- Autonomy over sales and marketing plans for given territory, was able to run own promotions and events independent of other colleagues and areas if needed
- Generated continuous customer referrals by delivering sales support and improving revenue
- Trained new sales staff in company best practices and helped them overcome any difficulties when facing tricky clients or situations
- Planned schedule and events for wine principals and brought them around during the duration of the visit
- Travelled to Malaysia whenever required to conduct training for new staff or help with admin matters
- Helped with inventory management and stock take
- Planned inventory rundown and forecast with Microsoft Excel.
Sales and Marketing Executive
Taste Of Tradition
08.2016 - 01.2019
- B2B sales for fine wines
- Built and maintained lasting relationships in designated territory with clients through constant service interactions
- Organized and ran numerous events such as masterclasses successfully
- Monitored clients' sales performance quarterly and came up with suggestions to boost sales
- Prepared in-depth training material for clients and led product training to help familiarise staff with proper wine service and our products to increase wine sales
- Managed sales promotions and marketing strategies to on-trade clients
- Constant cold-calling and canvassing of territory to ensure that we are up to date on changes and movements however minute.
Cabin Crew
Singapore Airlines
01.2014 - 01.2016
- Fine-tuned customer service skills and ensured passenger satisfaction
- Developed and improved problem-solving skills and situational awareness
- Exposure to different cultures and nationalities
- Good team player
- Learnt proper service language and procedures
- Followed company regulations and rules to promote safe environment for travelers and employees
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
Education
Diploma - Business And Social Enterprise
Ngee Ann Polytechnic
GCE 'O' Levels - undefined
Nan Chiau High School
Skills
- Customer Service
- Persuasive Selling
- Direct Sales
- Prospecting Skills
- Networking
- Problem Solving skills
- Team player
- Business Development
- Account Development
- Database Management
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Sales and Marketing Executive
Cycling Bears Pte Ltd
07.2023 - Current
Sales Manager
Zero Waste Solutions Pte Ltd
02.2021 - 05.2021
Business Development Manager
Singapore Coffee and Cacao Pte Ltd
11.2020 - 02.2021
Territory Manager
Taste Of Tradition
01.2019 - 11.2020
Sales and Marketing Executive
Taste Of Tradition
08.2016 - 01.2019
Cabin Crew
Singapore Airlines
01.2014 - 01.2016
Diploma - Business And Social Enterprise
Ngee Ann Polytechnic
GCE 'O' Levels - undefined
Nan Chiau High School
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