Calista Tong
Singapore
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sports & Recreation Officer
Singapore Island Country Club
2024.04 - Current
- Scheduled events in recreation facilities and monitored facility conditions.
- Monitored facility usage and maintenance needs to ensure safe, clean spaces were available for participants at all times.
- Assist members with booking of all Sports and Lifestyle facilities.
- Addressed member questions, complaints and requests and provided necessary assistance.
- Day to day operations includes ensuring that members check in guests for facilities usage, signing in for towels, billing all bookings on the day, ensure lifestyle rooms, coffee machines and crockery's are washed and clean and ready for operations.
Executive, Community Engagement & Support
ASSOCIATION OF TRADE AND COMMERCE
2023.03 - 2023.09
- Assist the Organization in execution of relating community engagement and support programmes and achieving the Key Performance Indexes (KPIs) set
- Manage and perform communications as an authorised personnel between the Organization, its members and the public
- To address and manage applicants' enquiries relating to the Organization's accreditation and/or certification programmes
- Provide administrative support to the Organization's Community Office.
Sport Champion
SPORT SINGAPORE
2020.04 - 2023.01
- Gained extensive knowledge in data entry, analysis and reporting
- Resolved problems, improved operations and provided exceptional service
- Developed strong communication and organizational skills through working on group projects
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Handled daily facility scheduling and equipment use
- Organized activities to teach children ages 5 - 12 foundational learning skills in Sports
- Prepared lesson plans to teach age-appropriate exercises in alignment with school curriculum.
Youth Advocate Vice Chairperson
ONEPEOPLE.SG
2016.06 - 2020.12
- Onepeople's mission is to nurture a harmonious society through cross-cultural education and further contribute to the success of multi-racial Singapore
- Provided feedback and guidance to program participants regarding progress and development
- Provided clear instruction to activity and program participants to deliver fun and maintain safety
- Taught kids ages 13 to 17 rules and gameplay of different sports
- Trained staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior
- Created camp activities and led hands-on group projects for Secondary School students
- Collaborated with other recreation staff (Sands Leadership and Camp Challenge) in developing new recreational activities.
Service Crew
BREWERKZ
2019.12 - 2020.04
- Packaged menu items into bags or trays and placed drink orders into carriers
- Operated cash register to ring up final bill and process various forms of payment
- Became familiar with products to answer questions and make suggestions
- Took orders, prepared meals, and collected payments
- Kept all prep areas clean by sweeping, mopping and washing down counters
- Provided excellent customer service by greeting customers and meeting quality expectations
- Operated cash registers and POS systems, handling over $8000 in cash daily
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing
- Worked well with teammates and accepted coaching from management team
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
NO DEGREE - Diploma in Lifestyle And Recreation Management
Institution of Technical Education
04.2023
NO DEGREE - Nitec in Fitness Training
Institute of Technical Education
02.2020
NO DEGREE -
Hai Sing Catholic School
12.2017
Skills
- Decision-Making
- First Aid/CPR
- Organization and Time Management
- Multitasking Abilities
- Excellent Communication
- Planning and Coordination
- MS Office
- Data Entry
- Facility Management
- Outdoor Education
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Camp Facilitating
I worked with Activate and join the team in facilitating School Camps. Working with them allows me to build my communication and leadership skills as I lead the youths in secondary school.
Timeline
Sports & Recreation Officer
Singapore Island Country Club
2024.04 - Current
Executive, Community Engagement & Support
ASSOCIATION OF TRADE AND COMMERCE
2023.03 - 2023.09
Sport Champion
SPORT SINGAPORE
2020.04 - 2023.01
Service Crew
BREWERKZ
2019.12 - 2020.04
Youth Advocate Vice Chairperson
ONEPEOPLE.SG
2016.06 - 2020.12
NO DEGREE - Diploma in Lifestyle And Recreation Management
Institution of Technical Education
NO DEGREE - Nitec in Fitness Training
Institute of Technical Education
NO DEGREE -
Hai Sing Catholic School
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