Amanda Ang
Summary
Detail-oriented and reliable candidate skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. Able to learn quickly and adapt to new situations.
Overview
3
3
years of professional experience
Work History
Associate, Ownership & Nomination
Great Eastern Life Assurance Co. Ltd
11.2020 - Current
- Assess and process applications for absolute and collateral assignments, change of payer, beneficiary nomination and vesting within service, compliance and regulatory standards
- Prepare letters after performing the above transactions
- Provide strong support in handling enquiries from touchpoints, including policyholders and financial representatives on section cases and processes
- Trained and mentored new staff on board
- Worked varied hours to meet business needs
Customer Service Officer, Contact Centre
Income Insurance Limited
04.2020 - 10.2020
- Attained M9 certification
- Addressed customers’ enquiries and concerns by offering clear and relevant advice
- Provided policy recommendations and referring customers to client advisers for more comprehensive explanations
- Performed post-case administration for future reference
Education
Bachelor of Science - Business Management
University of London
Singapore Institute Of Management08.2018
Diploma in Food Science And Technology
Singapore Polytechnic
03.2014
Timeline
Associate, Ownership & Nomination
Great Eastern Life Assurance Co. Ltd
11.2020 - Current
Customer Service Officer, Contact Centre
Income Insurance Limited
04.2020 - 10.2020
Bachelor of Science - Business Management
University of London
Diploma in Food Science And Technology
Singapore Polytechnic
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