Lee Xin Hui Alyssa
Summary
Dedicated Customer Service personal, with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Micro 2000 Technology Pte Ltd
11.2022 - Current
- Described product and service details to customers to provide information on benefits and advantages.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Account for inventory's stocks every day, ensuring that each product is in the correct amount.
- Compile a daily report that will be delivered to Singtel, the company's employer, and include information about outbound stocks as well as specified information.
Quality Assurance Intern
Add-Plus Electronic Pte Ltd
03.2019 - 05.2019
- Determined overall product quality by accurately conducting and evaluating various QA tests on PCB based on the technical drawing given.
- Able to identify the wrong factors, comprising of soldering shortcomings, orientation, and values.
Education
Diploma - Electrical And Electronic Engineering
Republic Polytechnic
04.2022
Higher Nitec - Electrical And Electronics Engineering
Institute of Technical Education
07.2019
N Level -
Juying Secondary School
09.2017
Skills
- Team Collaboration
- Quick Learner
- Microsoft Excel
- Adaptable
- Problem-Solving
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
References
Available upon request.
Timeline
Customer Service Representative
Micro 2000 Technology Pte Ltd
11.2022 - Current
Quality Assurance Intern
Add-Plus Electronic Pte Ltd
03.2019 - 05.2019
Diploma - Electrical And Electronic Engineering
Republic Polytechnic
Higher Nitec - Electrical And Electronics Engineering
Institute of Technical Education
N Level -
Juying Secondary School
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