Alvin Tien Chee Awyong
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Operations and Logistics Manager
Century Piano
04.2016 - Current
- Primary public liaison, coordinating with average 40 clients on a daily basis
- Managed maintenance teams to ensure timely completion of projects and minimized downtime
- Ensured compliance with regulatory requirements by maintaining accurate records and documentation related to maintenance activities.
- Resolved customer complaints in prompt, polite and professional approach.
- Coordinated with external vendors for specialized services or parts procurement, negotiating favorable contract terms when applicable.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
Personal Trainer
Designed Fitness Pte Ltd
01.2015 - 03.2016
- Educated clients on proper exercise techniques, reducing risk of injury during workouts through individual custom-designed programme conducted in a safe environment.
Sales Executive
National OilWell Pte Ltd
01.2012 - 01.2014
- Procuring sales for the company while fielding requests and feedback from customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
External Freelance Instructor
Self Employed Services
01.2011 - 12.2011
- Conducting activities such as abseiling, wall climbing and various obstacle courses in adventure camps.
- Led groups of children safely through variety of camp activities.
- Collaborated with fellow instructors to create diverse, inclusive programming for all participants.
Operations Manager
Amici Restaurant Pte Ltd
01.2010 - 01.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated with vendors to procure best prices and quickest service for equipment and supplies.
- Coordinated product inspections, returns, and replacements with suppliers as needed to maintain quality control standards throughout the supply chain.
Aircrew Specialist
Republic of Singapore Air Force (RSAF)
01.2004 - 01.2010
- Supervisory, instructor, planning and administrative work.
- Increased safety standards by meticulously documenting maintenance actions and adherence to technical data.
- Implemented new training programs for members of units, leading to safer and secure operating environment.
- Ensured optimal aircraft performance by conducting rigorous pre-flight and post-flight inspections.
- Maintained accurate records of equipment inventory, enabling timely procurement of replacement parts when needed.
Skills
- Team Leadership
- Verbal and written communication
- Time Management
- Customer Relationship Management (CRM)
- Operations Management
- Complex Problem-Solving
- Problem-Solving
- Staff Training and Development
- Project Management
- Schedule Preparation
- Budget Control
- Organizational Skills
Accomplishments
- 2014, Certified Personal Trainer from American Council On Exercise
- 2013, Awarded Best Sales Team of The Year (National OilWell Pte Ltd)
- 2012, Punggol East CSC DragonBoat Team Manager
- 2010, Committee member for Warrant Officers & Specialist Mess (Publicity & IT)
- 2009, Course Instructor, year 2009
- 2009, Outstanding Serviceman of the Month (April and November 2009)
- 2009, SAF Good Service Medal
- 2008, Course Instructor, year 2008
- 2008, Si Chuan Humanitarian Aid (May 2008)
- 2008, Outstanding Serviceman of the Month (April 2008)
Education experience
- Temasek Polytechnic, 2000-01-01, 2004-01-01, Diploma in Electronics
- Bedok View Secondary School, 1995-01-01, 1999-01-01, GCE 'O' Levels (5 Credits)
- Bedok View Secondary School, 1995-01-01, 1999-01-01, GCE 'N' Levels (6 Credits)
Timeline
Operations and Logistics Manager
Century Piano
04.2016 - Current
Personal Trainer
Designed Fitness Pte Ltd
01.2015 - 03.2016
Sales Executive
National OilWell Pte Ltd
01.2012 - 01.2014
External Freelance Instructor
Self Employed Services
01.2011 - 12.2011
Operations Manager
Amici Restaurant Pte Ltd
01.2010 - 01.2011
Aircrew Specialist
Republic of Singapore Air Force (RSAF)
01.2004 - 01.2010
Similar Profiles
Veronika NikitinaVeronika Nikitina
Hostess / Server Assistant at Piano Piano RestaurantHostess / Server Assistant at Piano Piano Restaurant
Madhav GautamMadhav Gautam
Pizza Maker/Prep Line Cook at Piano Piano RestaurantPizza Maker/Prep Line Cook at Piano Piano Restaurant
Jacqueline TaylorJacqueline Taylor
Supervisor at Piano PianoSupervisor at Piano Piano