Alvin Tok
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Service Crew
Saizeriya
09.2020 - 07.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Front Office Intern
W Singapore Sentosa Cove
09.2022 - 05.2023
- Coordinated with maintenance staff to address facility issues promptly, minimizing disruptions for guests.
- Streamlined check-in and check-out processes for increased customer satisfaction and return visits.
- Assisted with reservation management, ensuring accurate bookings and minimizing overbooking incidents.
Service Crew Member
Saboten Singapore
08.2018 - 01.2020
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Diploma of Hotel And Hospitality Management
Republic Polytechnic
03-2023
O Levels
Yishun Secondary School
01-2020
Skills
- Strong work ethic
- Time management
- Creativity and innovation
- Team collaboration
- Performance improvement
- Relationship building
- Reliability and punctuality
- Interactive communication skills
- Integrity and honesty
- Customer engagement
Timeline
Front Office Intern
W Singapore Sentosa Cove
09.2022 - 05.2023
Service Crew
Saizeriya
09.2020 - 07.2023
Service Crew Member
Saboten Singapore
08.2018 - 01.2020
Diploma of Hotel And Hospitality Management
Republic Polytechnic
O Levels
Yishun Secondary School
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