Alvin Lee

Quomo Digital incorporated in Singapore offers real time payment processing solutions such as QR Payments, Bank transfers, E-wallet payments and Crypto Payments across Asia.

I am responsible for the following:

International Expansion and Marketing Strategy:

• Evaluated market trends to identify emerging opportunities and inform strategic decision making.
• Collaborate on international expansion and marketing strategies in alignment with corporate goals.
• Securing lucrative partnerships by establishing strong relationships with key industry players.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
• Developed long-term plans for the company's global portfolio, emphasizing brand positioning, market penetration, and operational effectiveness.
• Facilitated entry into international markets, adapting products to meet diverse customer needs.

Service Innovation:

• Identify and implement cutting-edge service concepts and technologies to elevate guest experiences and improve operational efficiency.
• Integrate sustainable practices into service delivery, reflecting the company's commitment to eco-friendly operations.

Marketing and Communication:

• Direct and coordinate all marketing and communication activities to enhance the hotel's positioning, publicity, and revenue generation.
• Lead marketing and promotional planning, including PR, digital media strategies, and collaborations with fellow Payment Processors.

Brand Management:

• Strengthen and expand Quomo's brands in key international markets, ensuring consistent messaging and positioning.
• Develop marketing strategies to boost brand visibility, customer engagement, and market share.

The Swipe Company, headquartered in the United Kingdom, and licensed in 3 countries, United Kingdom, Malaysia and Hong Kong.

As Co-founder my role was to lead our business and technology division to provide hands-on the development of web application and website features development. In this role, i was not just responsible in overseeing our business development strategy but also intimately strong in tech execution, and tech development and was instrumental in shaping the company's overall direction alongside the founding team.

Key Responsibilities:

• Spearheaded the development and execution of the company’s technological roadmap.
• Ensured compliance with industry regulations while maintaining ethical business practices at all times.
• Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
• Created organization's mission and vision statements for use by employees.
• Led the strategic planning process to define business goals and ensure alignment across all departments.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Developed and executed the technical strategy, staying abreast of industry trends and emerging technologies.
• Developed, submitted and gotten approvals for license applications in 3 separate jurisdictions.
• Monitored key business risks and established risk management procedures.
• Hands-on software and website development.
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Led the engineering team in designing and building scalable, high-performance software solutions that align with our mission of climate impact.
• Drive UI/UX enhancement by collaborating with designers, conducting usability testing, and implementing user-centric designs.
• Architect and maintain robust backend systems to support the functionality of our innovative carbon management platform.
• Innovate and integrate advanced technologies and third-party services to enhance system capabilities and user engagement.
• Foster a culture of excellence in software development practices, staying ahead of trends and advancements in climate and software technology.
• Engage with stakeholders across the company to ensure technology aligns with business goals and user needs.
• Willing to roll up my sleeves to dirty my hands and drive the execution of all company initiatives including technological developments, ensuring both strategic oversight and technology operational excellence.
• Lead by example, promoting an Agile development environment and encouraging continuous learning within the team.

Key Achievements

• Expertly advanced our business plans starting in Hong Kong, then Malaysia,
• Acquired in excess of 10,000 clients within 6months of launch.

Reason for leaving

Bought out by an Authorized Payment Institution based in the UK.

As Vice President i was the lead in charge of over 2000+ middle market entities onboarded by the bank, offering transaction banking solutions eg payments, deposits, and loan facilities including trade finance and short term revolving facilities.

Other responsibilities include:

• Collaborated with Executive Vice Presidents and CEO of Corporate Banking to develop strategic initiatives and long term goals.
• Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
• Developed new revenue streams eg supply chain financing and acquisition via online portals, by identifying growth opportunities and forging strategic partnerships with key industry players.
• Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
• Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
• Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.

GM & Managing Director (Sales)

2012 - 2015

• Expanded market presence through successful negotiation of key partnerships and acquisitions.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
• Managed sales, marketing and customer account operations efficiently.

Key Achievements

• Revitalized company's online presence, launching user-friendly website and engaging social media platforms.
• Accounted for 95% of bank total new sales
• Zero non compliance incidences in over 4 years
• Annual sales growth of 15%

Managing Director, Regional Head of Secured Lending (SEA ex Hong Kong)

2008 - 2011

• Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
• Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
• Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
• Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.

Key achievements

• Launched first in market Approval in Principle
• First in market to offer 3 day bank approval guarantee
• First in market to offer interest offset mortgage product
• Integrated back end operations under one roof based in Malaysia for all Secured fulfillment operations
• Largest foreign bank mortgage lender achieved in 2012
• Largest mortgage lender by caveats lodged in 2011 April

Executive Director, Cards and Unsecured Loans

2006-2007

• Evaluated competitive landscapes to inform strategic decisions regarding mergers and acquisitions.
• Improved operational efficiency by identifying areas for improvement within the loan processing system, implementing changes as needed.
• Delivered exceptional customer service, consistently resolving issues promptly and maintaining high levels of client satisfaction.
• Oversaw the development of new lending products, ensuring compliance with regulatory requirements while meeting customers'' needs.
• Oversaw entire loan process to provide each client received exceptional service.
• Trained newly hired employees to provide information regarding processes, procedures and deadlines.
• Optimized underwriting guidelines, resulting in improved decision-making accuracy for loan applications.
• Enhanced customer satisfaction by providing tailored financial solutions for individual client needs.

Key Achievements

• Led negotiation of landmark deal, establishing company as key player in new market segment. Acquired GE Money and now became the largest unsecured loans by total AUM and key player in the Auto loans market.

Chief Risk Officer Secured Loans

2009

• Optimized lending practices by maintaining up-to-date knowledge of industry trends and regulatory requirements.
• Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
• Evaluated creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
• Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
• Conducted regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed.
• Reduced delinquency rates by implementing effective portfolio management strategies.
• Reviewed and verified income, credit reports and employment histories for each borrower.
• Streamlined loan approval processes with the development of standardized credit policies and procedures.
• Adhered to banking standards and government lending guidelines for loan services.

Chief Financial Officer, Retail Banking

2001-2005

• Developed strategic financial plans to support company growth and achieve long-term objectives.
• Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
• Collaborated with executive leadership to establish budgetary guidelines and allocate resources efficiently across the organization.
• Fostered a culture of continuous improvement within the finance team, encouraging professional development opportunities for staff members.
• Conducted detailed analysis of company financial information and oversaw preparation of related reports.
• Oversaw budgets, payroll, and accounts payable and receivable.
• Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
• Developed and oversaw yearly budgets and capital structure of company to determine best mix of debt, equity, and internal financing.
• Oversaw the successful completion of external audits, addressing any recommendations promptly to ensure smooth operations.
• Championed effective communication between finance personnel and other departments to facilitate cross-functional collaboration on projects and initiatives.
• Ensured accurate financial reporting, maintaining compliance with GAAP, SEC regulations, and internal policies.
• Oversaw deployment of strategic business plans to accomplish accounting, compliance, and revenue targets.
• Oversaw accounts payable and receivable to track income and expenditures, drive statutory compliance and provide quantitative financial information.
• Maintained P&L and shouldered corporate fiscal responsibility.

Director, Group SME, Strategy & Planning

1999-2000

• Identified new market opportunities, leading to an expansion in product offerings and increased sales.
• Established performance metrics and monitored progress to drive continuous improvement across all countries.
• Increased company revenue by developing and implementing strategic plans for business growth.
• Drove innovation within the organization by fostering a culture of creative thinking and collaboration.

As an audit senior i specialized in the banking industry, as team lead, my responsibilities include the following:

• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Followed established auditing processes to meet internal and regulatory requirements.
• Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
• Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
• Performed observations and evaluated supporting documents to supplement audit findings.
• Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
• Coordinated, managed and implemented auditing projects and prepared for evaluation.
• Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
• Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
• Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.