Alston Wee
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
3
3
years of professional experience
Work History
Part-time Supervisor
Ding Bakery
12.2022 - 02.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Solicited customer feedback to identify and improve on areas of weakness.
- Boosted team performance by developing customer service training materials and conducting service training.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
Part-Time Supervisor
Jeffrey's Kitchen
11.2023 - 12.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
Packer Associate
Ding Bakery
09.2023 - 10.2023
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
Packing Associate
Bizgram Engineering Pte Ltd
03.2022 - 05.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
Packing Associate
NTUC
12.2021 - 01.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
Associate
Uniqlo
10.2020 - 12.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
No Degree - Higher Nitec in Accountancy
ITE College East
10 Simei Ave, Singapore 48604704.2025
No Degree - Nitec in Computer Networking, Electronics & Comms
ITE College East
10 Simei Ave, Singapore 48604704.2023
No Degree - N(A) N Level
Peicai Secondary
10 Serangoon Ave 4, Singapore 55609412.2020
No Degree - PSLE
Yangzheng Primary Shool
15 Serangoon Ave 3, Singapore 55610812.2016
Skills
- Operations Management
- Project Management
- [Software] experience
- Employee Motivation
Timeline
Part-Time Supervisor
Jeffrey's Kitchen
11.2023 - 12.2023
Packer Associate
Ding Bakery
09.2023 - 10.2023
Part-time Supervisor
Ding Bakery
12.2022 - 02.2024
Packing Associate
Bizgram Engineering Pte Ltd
03.2022 - 05.2022
Packing Associate
NTUC
12.2021 - 01.2022
Associate
Uniqlo
10.2020 - 12.2021
No Degree - Higher Nitec in Accountancy
ITE College East
No Degree - Nitec in Computer Networking, Electronics & Comms
ITE College East
No Degree - N(A) N Level
Peicai Secondary
No Degree - PSLE
Yangzheng Primary Shool
Similar Profiles
Ernesto ArredondoErnesto Arredondo
Forklift Operator at Ding DingForklift Operator at Ding Ding
Christy ChanChristy Chan
FOH Support Staff / Cashier / Greeter at Ding Tai FungFOH Support Staff / Cashier / Greeter at Ding Tai Fung
Praewa OpunPraewa Opun
Social Media Assistant at Ding TeaSocial Media Assistant at Ding Tea