Alson Tan
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Interior Designer
Grid Collective
Bendemeer
07.2023 - Current
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Dynamic and customer-focused Sales With Professional years of experience in interior design sales. Adept at understanding client needs, presenting tailored design solutions, and driving revenue growth. Proven track record of exceeding sales targets through consultative selling, product expertise, and exceptional relationship-building.
- Proven ability to close design fee sales in the first client meeting.
- Proven ability to close project sales in the second client meeting.
- Negotiated with suppliers to secure high-quality materials at cost-effective prices, benefiting overall project budgets.
Yacht Renting/Selling Agent
Zenith Yacht Charter
Sentosa
11.2021 - 05.2023
- Conducted comprehensive property evaluations and generated detailed reports for prospective sellers.
- Collaborated with team members to ensure seamless transactions and positive client experiences.
- Negotiated favorable contract terms on behalf of clients, ensuring the best possible outcome in each transaction.
- Sold over 3 yachts that cost 300k-600k.
- Rented over 2000 Yachts while I was still in the job.
- Created compelling marketing materials, including brochures, online videos, and social media posts to increase sales to rent yachts.
- Consistently met or exceeded sales targets by employing effective marketing strategies, exceptional negotiation skills, and superior client service.
- Provided ongoing support to clients post-sale, ensuring satisfaction and fostering long-term relationships for future business opportunities.
Car Consignment Agent
CarzWorld
33 Ubi Ave 3, #01-57/58 Vertex, Singapore 408868
04.2021 - 10.2021
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Worked directly with customers to ensure the sale of their car is to their required pricing.
- Liaise with customers that wants to trade-in their car or exporting of their cars.
- Follow up on leads for customers that are interested in consigning their car on SgCarMart.
- Help out sales team when they are busy serving other customers.
- Worked with sales team to ensure the car is sold at a desirable amount given by the customer.
- Helped multiple customers on searching for their car for after sales relations.
- Processed documents needed for hand over of the car to the company or the buyer.
- Checked for defects on the consignment cars before consigning the car as well as before dealing the consigned car.
- Inform customers as soon as possible when there is an offer within their selling requirements.
- Maintained good relations with all the customers till now.
Bar Operations Manager
Mother's Bar
Siglap
12.2018 - 03.2019
- Boosted sales performance through the introduction of innovative promotions and special events tailored to target demographics.
- Train and coached 3 staff members on customer service skills, food and beverage knowledge, health and safety standards for bar food. Taught them how to recommend food and how to ensure quality standards of customer services are met.
- Reduced inventory losses by teaching the new bartenders how to pour and prepare a drink without extensive waste.
- Engaged in small talk and jokes with clientele in order to build rapport and ensure that they became a repeating customer.
- Took food orders from guests at the bar and recommended beverage pairings to go with their meals, which boosted spending by an average of 30%.
- Elevated customer experiences through personalized services such as mixology demonstrations or custom drink recommendations based on preferences.
Education
High School Diploma -
Kaplan
8 Wilkie Rd, Level 2 Wilkie Edge, Singapore 22809508-2018
Secondary School
Bedok View Secondary School
Bedok11-2016
Skills
- Proficient in client interactions
- Effective troubleshooting skills
- Customer service and care
- Optimistic outlook
- Analytical problem-solving
- Sales strategy development
- Effective sales closing
- Strategic negotiation skills
- Sales techniques
Date of Birth
01/01/2001
Timeline
Interior Designer
Grid Collective
07.2023 - Current
Yacht Renting/Selling Agent
Zenith Yacht Charter
11.2021 - 05.2023
Car Consignment Agent
CarzWorld
04.2021 - 10.2021
Bar Operations Manager
Mother's Bar
12.2018 - 03.2019
High School Diploma -
Kaplan
Secondary School
Bedok View Secondary School