Summary
Overview
Work History
Education
Skills
Certification
Education Summary
Disclaimer
Timeline
Generic

Alok Kumar

Summary

Seeking a challenging position in an organization, where the analytical and business skills can be reached thereby providing the organization with the Best-In-Class deliverables. To work in challenging environment implementing and proving all the skills and abilities while being resourceful, innovative and flexible.

A dynamic professional with 12+ years of experience in Tata Consultancy Services Ltd, Singapore currently working as Production Application Support. Adaptable and a quick learner; possess skills to work under pressure. Team player with strong analytical & organizational abilities. Having Strong interpersonal skills, which provide the ability to interact with end users, managers, technical personnel etc.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Production Application Support

Tata Consultancy Services Ltd
02.2022 - Current

Description:

• Working on Compliance application

• Under compliance, I am working for Customer and Transaction screening.

• Resolving end to end flow from Customer to Customer.

• working on the ECS application with Openshift, and log monitoring through Kibana.

• Performing releases activity for Tomcat,Apache Application,Abinitio Application and ECS Application.

• Applications are moving from legacy to ECS.So, learning containerized technology.

Roles and Responsibilities:

• production support Role to work in shift.

• Leading the team of Production support

• Monitoring the performance of the team through ServiceNow Tickets

• Working on migration from legacy application to ECS.

Production Application Support

Tata Consultancy Services Ltd
01.2019 - 01.2022

Description:

• Loading the feeds using Abinitio Tool through Monthly and Daily Batch processing.

• Monitoring the feeds loading during daily and monthly batch processing.

• Resolving the Data quality issue raised by users.

• Resolving the batch failure issue through monitoring the Abinitio logs and jobs

• Performing releases activity for WAS and Apache tomcat Application.

• Hands on practice for WebLogic

Roles and Responsibilities:

• Production support role to work in shift.

• Leading the team of Production support

• Monitoring the performance of the team through ServiceNow Tickets

• Working on migration project from RHEL6 to RHEL 7 migration, application wise.

DevOps and Release Management

Tata Consultancy Services Ltd
04.2018 - 12.2018

Description:

• Worked as DevOps and Release management

• Worked on the application with Apache Tomcat server

• Worked on Creating the build through Jenkins

• Performed the release activity from lower to Production Environment.

• Solved user query by monitoring the server logs

Roles and Responsibilities:

• From creating the Run Book to perform release in every Environment.

• Load monitoring in the load server to improve the performance.

• Lower Environment server setup in Apache Tomcat server

WAS and Tibco Admin

Tata Consultancy Services Ltd
08.2013 - 03.2018

Description:

• Requirement gathering for every releases from all development team as being a part of Load test support team and make the changes done in environment parameters, communicate with different third party backend teams and prepare the environment ready for load tests.

• Monitoring and maintaining multiple Applications at Preproduction environment, backend call/logger analysis.

• Health check of Applications and Performance Tuning.

• Have Experience on system administration like WebSphere Application Server installation, Profile creation, and clustering and Server preparation.

• Trouble shooting various problems in different stages of development using log files.

• Having group work, strong problem solving skills and Documentation skills.

• Deployed applications (EAR) in various environments like Pre Production on multiple WebSphere Application servers.

• Worked on virtualization of different backends with different transport and data protocols using in house simulator and ITKO LISA tool.

• Worked on Tibco admin and administration server used to connect applications with in house and LISA server.

Roles and Responsibilities:

• Resolving Functional, Technical issues and business critical incidents by identifying, diagnosing and working closely with the development teams to fix the problem with minimal business impact

• Finding Root causes and estimating the business impact, fixing buggy codes and making Root cause analysis for issues which impacted users.

• Configuration, Deployment, Troubleshooting of Pre-Production servers

• Deploy and Administrate of IBM WebSphere Application Server (WAS)

• Configuring of WebSphere Application Server resources like JDBC Providers, JDBC Data Sources and Connection Pooling to connect to database

• Maintaining and updating the knowledge base repository from time to time according to environment changes.

• Installed and configured the WebSphere Application Server V7.0

• Mentoring junior team members: document recurring administrative tasks for execution by junior members and perform cross-training.

• Good at trouble shooting using Traces, Logs and Log Analyzer.

• Determine outage (e.g. database, server and network) impact on applications, and planning system outages.

• Responsible for all Administrative tasks including WebSphere Application Server domain configuration which includes components like WebSphere Application server, IHS web server plug-in configuration, deploying applications, troubleshooting and supporting WAS domain on Linux environment.

• Responsible for deploying, monitoring application, log files and provided information to the developers.

• Deployment of EAR file on WebSphere Application Server

• Involved in Creating and Managing the Nodes, Application Server’s and Clusters

Admin For Tumbleweed Tool(an EFT Tool)

Tata Consultancy Services Ltd
08.2011 - 07.2013

Description:

• An Enterprise file transfer tool used to secure transferring file from one location to another.

• Different file transfer methods for different purposes.

• Unix is the backend or supporting from backend.

• Have experienced in creating new services according to client requirement.

• Analyzing the issue from logs and troubleshooting it.

• Have experience in production support for this.

Roles and Responsibilities:

• Production support Role to work in shift.

• According to client services to be created for file transfer.

• Configuration ,analyzing and Troubleshooting of Production servers

• Customizing the services with the help of perl language.

Education

Bachelor of Technology - Electronics And Instrumentation Engineering

Netaji Subhas Engineering College
Kolkata India
07.2010

Skills

  • Working Experience on Unix OS and Oracle Databse (SQL Developer Tool)
  • Experience on Apache, tomcat, websphere servers as Production Support
  • Experience on Cloud technology like Kubernetes and Kibana as Production Support
  • Experience on Scheduling tool like Autosys
  • Experience on Congnos Reporting tool in Production Support Role
  • Experience on Monitoring tools like AppDynamics and Wily
  • Experience in Working in Shift

Certification

IBM Certified System Administrator WebSphere Application Server Network Deployment V8.5.5 and Liberty Profile

Education Summary

  • Bachelor Of Technology, 2010, Electronics and Instrumentation Engineering, 7.45(DGPA)
  • AISSCE, 2004, XII Std, 63.2%
  • AISSE, 2002, X Std, 83.4%

Disclaimer

I, Alok Kumar, do hereby confirm that the information furnished in this resume is true to the best of my knowledge.

Timeline

Production Application Support

Tata Consultancy Services Ltd
02.2022 - Current

Production Application Support

Tata Consultancy Services Ltd
01.2019 - 01.2022

DevOps and Release Management

Tata Consultancy Services Ltd
04.2018 - 12.2018

WAS and Tibco Admin

Tata Consultancy Services Ltd
08.2013 - 03.2018

Admin For Tumbleweed Tool(an EFT Tool)

Tata Consultancy Services Ltd
08.2011 - 07.2013

Bachelor of Technology - Electronics And Instrumentation Engineering

Netaji Subhas Engineering College
Alok Kumar