Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Allen Foo

Summary

Dynamic Executive Production Manager at Red Gum Private Limited, recognized for enhancing customer satisfaction and driving productivity through effective communication and innovative problem-solving. Proven expertise in operations management and client relationship management, successfully implementing cost-saving measures and mentoring future leaders to achieve organizational excellence.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Executive Production Manager

Red Gum Private Limited
12.2009 - Current
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Resolved issues quickly to maintain productivity goals.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Implemented cost-saving measures through reevaluation of supply chain management practices.

Assistant Area Manager

Waraku Holdings More World Systems Private Limited
06.2007 - 08.2009
  • Managed budgets and financial reports to ensure profitability, identifying areas for improvement and cost-saving measures.
  • Leveraged data-driven insights to guide decision-making processes and implement targeted improvements in areas such as store layout, product assortment, or employee scheduling.
  • Coordinated promotional events within stores to boost foot traffic, raise brand awareness, and ultimately increase sales.
  • Drove sales growth by analyzing market trends and adjusting strategies accordingly for maximum impact.
  • Successfully opened new locations within the region, ensuring smooth operations from day one.
  • Conducted regular store audits to maintain consistent operational standards throughout the region.
  • Increased customer satisfaction by effectively addressing concerns and resolving conflicts as an Assistant Area Manager.
  • Streamlined operations for improved efficiency with the implementation of new management strategies.

Sous Chef

Artz Pizza
03.2006 - 06.2007
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.

Sous Chef

Al Forno Trattoria
03.2003 - 12.2006
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.

Education

No Degree - Diploma in Culinary Arts

Shatec
Singapore, Null, Singapore
01-1998

No Degree -

Bowen Secondary School
Singapore
01-1997

Skills

  • Effective communication skills
  • Operations management
  • Client-focused
  • Collaborative team management
  • Effective vendor negotiation skills
  • Client relationship management
  • Supply chain purchasing

Certification

  • KPIs for an Effective Appraisal Workshop
  • Practical Production Planning & Control
  • Effective Managerial & Supervisory Skills
  • Leadership Influence Course
  • Effective Interpersonal Skills in Managing Employees
  • Masterclass on Food Safety ISO 22000
  • WSQ Food Safety & Hygiene Level 3

Languages

English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)

Timeline

Executive Production Manager

Red Gum Private Limited
12.2009 - Current

Assistant Area Manager

Waraku Holdings More World Systems Private Limited
06.2007 - 08.2009

Sous Chef

Artz Pizza
03.2006 - 06.2007

Sous Chef

Al Forno Trattoria
03.2003 - 12.2006

No Degree - Diploma in Culinary Arts

Shatec

No Degree -

Bowen Secondary School

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Allen Foo