Aliyah Idham
Singapore
Summary
Recent graduate with a Bachelor's degree in Social Sciences (International Relations). Passionate about advocating for mental health and driving social impact. Possesses strong skills in analytical thinking, interpersonal communication, and relationship-building. Eager to apply abilities in a role supporting meaningful initiatives in the mental health and community sectors. Goal is to contribute to impactful social change while honing skills in partnership engagement, project coordination, and stakeholder management.
Overview
7
7
years of professional experience
Work History
Freelance Tuition Teacher
Self-employed
03.2022 - 03.2025
- Provided personalized academic support to over 20 primary school students, improving academic performance and self-confidence
- Developed individualized lesson plans that catered to diverse learning styles, fostering a nurturing environment for students
- Cultivated strong relationships with students and parents, maintaining a 95% client retention rate, demonstrating effective communication and rapport-building skills
Coconut Shake Barista
CocoAndNut
11.2021 - 02.2022
- Managed high-volume customer orders, ensuring excellent service and customer satisfaction in a fast-paced setting
- Enhanced the customer experience by maintaining a friendly, approachable demeanour and providing personalized service
Admin Assistant
Kyocera
07.2020 - 08.2020
- Streamlined document management by digitalizing 500+ finance-related files, improving efficiency and organizational systems
- Demonstrated attention to detail and ability to manage sensitive data
Customer Service Officer
Singtel
01.2020 - 06.2020
- Managed over 70 customer interactions daily, resolving issues quickly and ensuring a high level of customer satisfaction
- Collaborated with internal teams to resolve escalated cases and improve service delivery, showcasing problem-solving and stakeholder management skills
Halloween Horror Nights Actor
Universal Studios Singapore
09.2018 - 10.2018
- Played an integral role in enhancing the guest experience, performing in a high-profile event, and working with a team to create a seamless and engaging environment
Education
Bachelor of Science - International Relations
Singapore Institute of Management (SIM)
GCE A Levels -
Yishun Innova Junior College
11.2019
Skills
- Interpersonal Communication
- Problem-Solving
- Critical Thinking
- Leadership
- Teaching
- Mentoring
- Adaptability
Summary Of Key Skills
- Interpersonal Communication: Proven ability to connect with diverse groups and build lasting relationships.
- Problem-Solving & Critical Thinking: Skilled at analysing challenges and providing practical solutions.
- Leadership: Experienced in leading teams, coordinating projects, and facilitating group discussions.
- Teaching & Mentoring: Experience guiding and supporting individuals, ensuring their growth and success.
- Adaptability: Comfortable working in dynamic environments, balancing multiple tasks and shifting priorities.
Timeline
Freelance Tuition Teacher
Self-employed
03.2022 - 03.2025
Coconut Shake Barista
CocoAndNut
11.2021 - 02.2022
Admin Assistant
Kyocera
07.2020 - 08.2020
Customer Service Officer
Singtel
01.2020 - 06.2020
Halloween Horror Nights Actor
Universal Studios Singapore
09.2018 - 10.2018
GCE A Levels -
Yishun Innova Junior College
Bachelor of Science - International Relations
Singapore Institute of Management (SIM)
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