Alison Tan

Compensation & Benefits (C&B) & Payroll Management:

• Payroll Processing: Handle end-to-end payroll processing, ensuring accuracy, timeliness and compliance with statutory requirements (EPF, SOCSO, EIS, PCB, etc.).
• Compensation & Benefits Administration: Manage salary structures, allowances, incentive programs, and benefits, while conducting surveys and benchmarking to ensure market competitiveness.
• Statutory Compliance: Ensure adherence to local labor laws, tax regulations, and company policies related to C&B.
• Employee Benefits Management: Oversee employee insurance & medical benefits, leave administration, and other employee benefits.
• Support audits: Provide necessary payroll documentation and financial reports during audit processes.

HR Operations:

• Manage, monitor, and process staff movement such as staff confirmation, promotion/demotion, contract expiry and resignation in timely manner.
• Ensure consistent and accurate employee database in the HRMS.
• Ensure the Organization Chart are up-to date in the system.
• Participate in the implementation of new/ enhancement of HR system, including user requirement, data migration, UAT and user training.

Performance Management:

• Develop and monitor overall HR strategies, systems, tactic, and procedures across the organization and manage a performance appraisal system that drives high performance.
• To monitor and facilitate the performance review process cycle.
• Facilitate the performance management process to ensure all employees are assessed on time and with maximum objectivity.
• To coordinate and track Performance Improvement Plan (PIP) timelines.

Employee Relations:

• Handle grievances and disciplinary procedures including conducting investigations, preparing the necessary disciplinary letters, conduct counseling as well as domestic inquiries.
• Interpreting and advising on employment legislation; develop and implement policies on a variety of workplace issues i.e., disciplinary procedures, absence management, working conditions, performance management and equal opportunities.

Recruitment Management:

• Working in partnership with Hiring Managers on end-to-end recruitment within business timelines.
• To manage full recruiting lifecycle across a variety of open roles helping hiring managers source talent from various channels, including job portals, agencies, headhunt, internal referral program, etc.
• To organize and attend job fairs and recruitment events.
• To ensure all new hires are onboard in a professional and engaging way.

Payroll Management:

• Accurately processed monthly payroll.
• Liaised with statutory bodies, including the labor office, EPF, Socso, and HRDF.
• Efficiently processed employee claims, including medical claims, overtime claims, leave approvals, commission claims, and miscellaneous claims.

Training Management:

• Developed and implemented training programs
• Submitted claims to HRDF for training reimbursement.

• Operated and maintained applicant tracking and candidate management systems.
• Coordinated schedules to arrange management interviews with applicants.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Assisted with writing job postings and job descriptions for boards.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.