Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Alison Wong

Summary

Seeking a role as a Sales Operations Manager where I can leverage on my experience with performance metrics tracking & data analysis to support and enable frontline sales teams to sell more efficiently and effectively by providing strategic direction and monitoring progress towards organisational objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

APJ Sales Operations Specialist

AMD
11.2021 - Current

Commercial

  • Partnering with regional leaders to deliver strategic sales/growth/go-to-market projects that enable the business to execute its highest priority initiatives
  • Leveraging on data to conduct in-depth analyses across areas of business to develop deep understanding of key value drivers, identifying areas of improvement and opportunities
  • Woking with cross-functional GTM teams (Sales, Marketing and Finance) as well as with other regions (EMEA, India) by supporting reporting requests, sharing knowledge to work towards common goals.
  • Designing, developing and maintaining operational dashboards used by the APJ Commercial team to drive business analysis on regular basis
  • Assisting and providing trainings to sales on SFDC usage, AMD partner programs

Consumer

  • Mentored new consumer sales ops during their first few weeks in AMD.
  • Assisted and supported consumer work during the vacancy of the position
  • Extracted data for market and internal analysis of the APJ Consumer lead
  • Managed and improved the APJ Consumer PowerBI dashboard

Supplier Quality Data Analyst

Entegris
08.2020 - 11.2021
  • Monitored SQM (Supplier Quality Management system) violations for weekly reports to the SQE Asia team
  • Extracted and analyzed data from SQM dashboards and PowerBi for monthly reports of overall supplier and SQE performance to the management and team
  • Analyzed control limits set up in the system against monthly and quarterly data to determine relevance of current limits and identify critical trends and shifts
  • Supported SQM Space COA data trend analysis, setup control limit, SPC rules and violation alarm emails to respective SQE
  • Supported supplier COA template generation and set up part numbers based on dynamics product variables
  • Utilized Microsoft excel macros in improving workflow and efficiency of CQR analysis for SQEs by creating an import template
  • Provided support to SQEs in Asia and US in troubleshooting uploads/ initiating requests etc
  • Analyzed and provided feedback on dashboards for improvement/ error fixing.


Courses taken:

  • SPC 1
  • Data Mining 1
  • Minitab Measurement
  • System analysis 1
  • Project management

(Intern) Business Administrative

HerdHR
06.2019 - 08.2019
  • Assisted the business development manager and Senior sales manager with day to day operations
  • Edited import templates for clients and assisted in the onboarding process of clients
  • Researched and made tutorial guide on HubSpot and presented findings to the CEO
  • Assisted in content research and creation for Instagram and Facebook
  • Created storyboards and scripts for future product marketing
  • Obtained the Google analytics certificate
  • Handled queries from clients and assisted in problem solving

(Intern) Financial Advisor

SC Associates
05.2018 - 01.2019
  • Gained technical knowledge and communication skills
  • Received personal development training
  • Obtained financial service certifications
  • Managed customer portfolios
  • Learned about comprehensive wealth management solutions
  • Monitored investments for clients

Education

Bachelor of Science - Mathematics And Economics

Nanyang Technological University
Singapore
06.2020

Skills

  • Analytical Problem Solver
  • Computing - Python, PowerBI
  • CRM Software - Salesforce
  • Data Analysis
  • Leadership

Accomplishments

  • Team Spotlight Award (22Q1) at AMD
  • Individual Spotlight Award (22Q2) at AMD

Certification

Introduction to Programming using Python

  • Hackwagon Academy SG

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Timeline

APJ Sales Operations Specialist

AMD
11.2021 - Current

Supplier Quality Data Analyst

Entegris
08.2020 - 11.2021

(Intern) Business Administrative

HerdHR
06.2019 - 08.2019

(Intern) Financial Advisor

SC Associates
05.2018 - 01.2019

Bachelor of Science - Mathematics And Economics

Nanyang Technological University
Alison Wong