Alisha Sanusi
Singapore
Summary
A people person in the tech world, I turn partnerships into growth stories. With 9 years in account management, I bring energy, curiosity, and a knack for building relationships that last longer than a contract.
Overview
10
10
years of professional experience
Work History
Senior Corporate Account Manager
ClassPass (a Mindbody Company)
09.2025 - Current
- Championing workplace wellbeing across APAC by helping companies design wellness programs that people actually use and love.
- I work with HR and People leaders to turn employee wellbeing from an afterthought into a genuine engagement driver.
- Lead strategic wellness partnerships with regional enterprise clients, ensuring measurable impact and engagement.
- Collaborate with marketing and product teams to launch localized wellness activations and benefit campaigns.
- Trusted advisor to HR leaders — from Singapore to Sydney — on shaping modern wellbeing strategies.
- Fueled by matcha and movement (literally).
Corporate Account Manager
ClassPass (a Mindbody Company)
10.2023 - 08.2025
- Partnered with corporate clients to roll out ClassPass’ wellness benefit programs, helping employees discover new ways to move, unwind, and connect.
- Managed a diverse portfolio of enterprise accounts across multiple markets.
- Increased program adoption and retention through data-driven recommendations and hands-on engagement.
- Supported the regional expansion of ClassPass’ corporate wellness offering.
Manager, Account Management
Pandamerchant (APAC), foodpanda
02.2023 - 09.2023
- Managed a team of 4 account managers regionally to ensure successful delivery of services and customer satisfaction.
- Oversee the APAC markets to launch tools and processes that fully optimize the operation workflow of the account managers.
- Developed and implemented a proactive account management strategy that resulted in an increase in account retention.
- Analyzed customer data to identify trends and segment customers, resulting in an increase in customer lifetime value.
- Collaborated with cross-functional teams to identify increase active accounts.
Marketing & Sales Coordinator
Impossible Foods
06.2020 - 01.2023
- Marketing Support for Partners/Influencer/Media on paid ads.
- Organize & Execute road show events.
- Provide and collaborate creative concept ideas for campaigns.
- Work with Legal stakeholders on claims & taglines for campaigns.
- Generate sales leads.
- Create integrated marketing campaigns that generated an increase in sales.
- Manage key branded deliverables that contributed to brand visibility nationwide.
Senior Account Manager
Deliveroo Singapore
03.2016 - 06.2020
- Developed, Lead & Manage marketing campaigns with clients.
- Create, Launch and Optimize operation procedures for clients.
- Developed a proactive customer outreach program that identified up-sell and cross-sell opportunities with existing clients.
- Developed and tracked key performance metrics to ensure customer satisfaction.
- Analyzed customer data to identify trends and segment customers, resulting in an increase in customer lifetime value.
- Developed and maintained strong relationships with key clients, resulting in an increase in customer loyalty.
Education
High School Diploma -
Republic Polytechnic
04-2015
Skills
- Communication Skills
- B2B Sales
- Account Management
- Salesforce
- Data Analytics
- Analysis
- Key account growth
- Relationship management
- Performance tracking
- Sales negotiations
- Customer engagement
- Sales presentations
- Sales strategy
- Account management
Timeline
Senior Corporate Account Manager
ClassPass (a Mindbody Company)
09.2025 - Current
Corporate Account Manager
ClassPass (a Mindbody Company)
10.2023 - 08.2025
Manager, Account Management
Pandamerchant (APAC), foodpanda
02.2023 - 09.2023
Marketing & Sales Coordinator
Impossible Foods
06.2020 - 01.2023
Senior Account Manager
Deliveroo Singapore
03.2016 - 06.2020
High School Diploma -
Republic Polytechnic
References
- Adele, Grosskopf, 83016807, foodpanda
- Laurent, Stevenant, +971 52 135 4732, Impossible Foods