Alisha Sanusi
ClassPass (a Mindbody Company)
Singapore
10
years of professional experience
A people person in the tech world, I turn partnerships into growth stories. With 9 years in account management, I bring energy, curiosity, and a knack for building relationships that last longer than a contract.
Work History
Senior Corporate Account Manager
1 Year 1 Month- Championing workplace wellbeing across APAC by helping companies design wellness programs that people actually use and love.
- I work with HR and People leaders to turn employee wellbeing from an afterthought into a genuine engagement driver.
- Lead strategic wellness partnerships with regional enterprise clients, ensuring measurable impact and engagement.
- Collaborate with marketing and product teams to launch localized wellness activations and benefit campaigns.
- Trusted advisor to HR leaders — from Singapore to Sydney — on shaping modern wellbeing strategies.
- Fueled by matcha and movement (literally).
Corporate Account Manager
1 Year 10 Months- Partnered with corporate clients to roll out ClassPass’ wellness benefit programs, helping employees discover new ways to move, unwind, and connect.
- Managed a diverse portfolio of enterprise accounts across multiple markets.
- Increased program adoption and retention through data-driven recommendations and hands-on engagement.
- Supported the regional expansion of ClassPass’ corporate wellness offering.
Manager, Account Management
7 Months- Managed a team of 4 account managers regionally to ensure successful delivery of services and customer satisfaction.
- Oversee the APAC markets to launch tools and processes that fully optimize the operation workflow of the account managers.
- Developed and implemented a proactive account management strategy that resulted in an increase in account retention.
- Analyzed customer data to identify trends and segment customers, resulting in an increase in customer lifetime value.
- Collaborated with cross-functional teams to identify increase active accounts.
Marketing & Sales Coordinator
2 Years 7 Months- Marketing Support for Partners/Influencer/Media on paid ads.
- Organize & Execute road show events.
- Provide and collaborate creative concept ideas for campaigns.
- Work with Legal stakeholders on claims & taglines for campaigns.
- Generate sales leads.
- Create integrated marketing campaigns that generated an increase in sales.
- Manage key branded deliverables that contributed to brand visibility nationwide.
Senior Account Manager
4 Years 3 Months- Developed, Lead & Manage marketing campaigns with clients.
- Create, Launch and Optimize operation procedures for clients.
- Developed a proactive customer outreach program that identified up-sell and cross-sell opportunities with existing clients.
- Developed and tracked key performance metrics to ensure customer satisfaction.
- Analyzed customer data to identify trends and segment customers, resulting in an increase in customer lifetime value.
- Developed and maintained strong relationships with key clients, resulting in an increase in customer loyalty.
Education
High School Diploma
Skills
Communication Skills
B2B Sales
Account Management
Salesforce
Data Analytics
Analysis
Key account growth
Relationship management
Performance tracking
Sales negotiations
Customer engagement
Sales presentations
Sales strategy
Account management
Timeline
Senior Corporate Account Manager
ClassPass (a Mindbody Company)
09.2025 - CurrentRead More
Corporate Account Manager
ClassPass (a Mindbody Company)
10.2023 - 08.2025Read More
Manager, Account Management
Pandamerchant (APAC), foodpanda
02.2023 - 09.2023Read More
Marketing & Sales Coordinator
Impossible Foods
06.2020 - 01.2023Read More
Senior Account Manager
Deliveroo Singapore
03.2016 - 06.2020Read More
Republic Polytechnic
High School Diploma
Read More
References
- Adele, Grosskopf, 83016807, foodpanda
- Laurent, Stevenant, +971 52 135 4732, Impossible Foods