Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Alisha Humairah

Alisha Humairah

Tampines

Summary

Motivated and adaptable professional with experience in customer service, recruitment, transcription, and administrative support. Skilled in multitasking, communication, and team collaboration, with a strong focus on delivering quality results and service excellence. Proven ability to work independently and contribute as a team player in dynamic environments.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Coach

Kiddie Fitness On Wheels
03.2025 - 03.2026
  • Conduct fun, structured fitness sessions for children aged 2 to 6 years old at preschools and childcare centres across Singapore.
  • Plan and deliver age-appropriate routines that promote motor skills, coordination, and social development.
  • Ensure a safe, inclusive, and engaging environment, adapting sessions based on age group and class energy.
  • At the end of each semester, complete evaluation checklists to track student progress for parents’ reference.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Business Support Associate (Contract)

RMA Contracts Pte Ltd, Singapore
11.2025 - 12.2025
  • Assisted consultants in managing client accounts by preparing materials, tracking deliverables, and coordinating communication.
  • Supported tender and proposal preparation, including drafting, formatting, and consolidating documents for ITQ/ITT submissions.
  • Managed administrative duties such as data entry, invoicing support, updating CRM records, and maintaining client documentation.
  • Coordinated recruitment tasks including interview scheduling, preparing candidate summaries, and updating recruitment trackers.
  • Continuously sourced suitable candidates on MyCareersFuture (MCF) using targeted keywords and Boolean search techniques.
  • Liaised with candidates, clients, and internal stakeholders to ensure service standards and timelines were met.
  • Supported meeting logistics (scheduling, documentation, follow-ups), ensuring smooth workflow and timely communication.

Key Achievements:

  • Successfully supported multiple MOE tender submissions with accurate formatting and timely document consolidation.
  • Maintained high accuracy and efficiency across administrative and recruitment support tasks.
  • Strengthened recruitment pipeline by proactively sourcing and screening candidates across various platforms, especially MCF.

Barista

Starbucks, Singapore
11.2024 - 07.2025
  • Provided exceptional customer service in a high-paced environment, ensuring personalized interactions to enhance guest satisfaction.
  • Prepared beverages and food items according to company standards while maintaining speed and quality during peak hours.
  • Handled cash register operations, balancing tills, and resolving payment discrepancies accurately.
  • Supported inventory management by restocking supplies, managing stock rotation, and reporting shortages promptly.
  • Trained and mentored new team members on standard operating procedures, enhancing team performance and morale.
  • Assisted in maintaining a clean and organized workspace, ensuring compliance with safety and hygiene standards.

Freelance Transcription

RMA Contracts Pte Ltd
11.2024 - 11.2024
  • Did transcription of a variety of audio and video materials, ensuring grammatical precision and proper formatting.
  • Handled confidential and sensitive content with professionalism and discretion.
  • Assisted with documentation and report preparation to meet client-specific requirements.

Recruitment/ Client Partnership Intern

RMA Contracts Pte Ltd
07.2024 - 11.2024
  • Managed end-to-end recruitment processes, including crafting job postings, sourcing candidates, and conducting initial screenings.
  • Utilized Boolean search techniques and digital tools to identify and attract qualified candidates across various roles.
  • Coordinated interviews and maintained detailed candidate records for effective communication and follow-up.
  • Drafted and distributed professional meeting minutes, accurately capturing key points and action items.
  • Collaborated with clients to understand their hiring needs, providing tailored solutions to enhance their recruitment strategy.
  • Proactively resolved challenges in workflows, demonstrating adaptability and a solution-oriented mindset.

Retail Assistant

Cotton On Group, Singapore
02.2024 - 06.2024
  • Delivered excellent customer service by assisting shoppers with product inquiries, styling advice, and purchases.
  • Maintained visually appealing merchandise displays to drive sales and align with brand guidelines.
  • Managed point-of-sale transactions efficiently, ensuring accurate billing and a smooth checkout experience.
  • Collaborated with team members to achieve daily sales targets and store objectives.

Barista

Starbucks, Singapore
04.2023 - 11.2023

Education

Part-time Diploma - Business Management in The Digital Economy

Republic Polytechnic
04.2001 -

Nitec - Business Services

Institute of Technical Education
01-2025

GCE N Levels - undefined

Changkat Changi Secondary School
01-2022

Skills

Recruitment and Candidate Profiling

Customer Service and Relationship Management

Microsoft Office Suite (Excel, Word, PowerPoint)

Boolean Search and Technology-Based Tools

Transcription and Documentation

Event Planning and Coordination

Multitasking and Time Management

Scheduling interviews

Team Training

Team development

Operations management

Strategic planning

Timeline

Business Support Associate (Contract)

RMA Contracts Pte Ltd, Singapore
11.2025 - 12.2025

Coach

Kiddie Fitness On Wheels
03.2025 - 03.2026

Barista

Starbucks, Singapore
11.2024 - 07.2025

Freelance Transcription

RMA Contracts Pte Ltd
11.2024 - 11.2024

Recruitment/ Client Partnership Intern

RMA Contracts Pte Ltd
07.2024 - 11.2024

Retail Assistant

Cotton On Group, Singapore
02.2024 - 06.2024

Barista

Starbucks, Singapore
04.2023 - 11.2023

Part-time Diploma - Business Management in The Digital Economy

Republic Polytechnic
04.2001 -

GCE N Levels - undefined

Changkat Changi Secondary School

Nitec - Business Services

Institute of Technical Education
Alisha Humairah