Alisa Gong
Jericho
Summary
Results-oriented Beauty Consultant specializing in product merchandising and personal consultations. Client-focused advisor well-versed in beauty products and techniques. Dynamic beauty professional with 3 years of successful retail and style experience.
Overview
4
4
years of professional experience
Work History
Receptionist
W.E. Scalp Care
04.2025 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls and responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Beauty Consultant
Sukoshi Mart
11.2024 - Current
- Provided personalized skincare recommendations to specifically target top concerns.
- Identified client needs and recommended products based on preferences and requirements.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Barista
Yaya Tea
04.2024 - 11.2024
- Expertly prepare a variety of bubble teas and specialty drinks following established recipes
- Operate the cash register, manage cash transactions, and process credit card payments accurately
- Monitor ingredient stock levels, assist with inventory checks, and notify management of low supplies
- Collaborate with team members to ensure efficient operations and seamless customer service
- Cleaned counters, machines, utensils, and seating areas daily.
Beauty Advisor
Sephora
03.2023 - 08.2024
- Provided personalized customer service, addressing client needs and concerns, ensuring satisfaction
- Showcased in-depth knowledge of beauty products and brands, enhancing customer purchasing decisions
- Guided customers in selecting ideal shades and formulas, utilizing available tools for accuracy
- Maintained a clean, organized, and fully stocked beauty counter, ensuring proper product labeling
Team Member
Chick Fil-A
06.2021 - 02.2023
- Prepared quality menu items to ensure customer satisfaction, adhering to restaurant standards
- Collaborated with team to provide timely food service during rush hours, enhancing efficiency
- Managed operations in director's absence, maintaining high service quality
- Engaged in 30 hours per week, demonstrating commitment and reliability
Education
Bachelor of Arts - Music Business
Hofstra University
Hempstead, NY05-2026
Skills
- Application techniques
- Investment product sales
- Technique demonstration
- Client relationship building
- Product demonstrations
- Customer consulting
- Skin analysis
- Retail experience
- Customer service
- Detail-orientated
- Sales
- Marketing
- Customer and client relations
- Customer/Client relations
- Greeting and seating clients
- Schedule management
Languages
Chinese (Mandarin)
Limited Working
Timeline
Receptionist
W.E. Scalp Care
04.2025 - Current
Beauty Consultant
Sukoshi Mart
11.2024 - Current
Barista
Yaya Tea
04.2024 - 11.2024
Beauty Advisor
Sephora
03.2023 - 08.2024
Team Member
Chick Fil-A
06.2021 - 02.2023
Bachelor of Arts - Music Business
Hofstra University
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