Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Alice Wu

Alice Wu

Summary

Dynamic product leader with extensive experience, driving product strategy and enhancements across multiple countries.

Expert in stakeholder management and product roadmaps, successfully leading cross-functional teams to deliver innovative solutions.

Proven track record in competitive analysis and strategic thinking, ensuring alignment with market needs and organizational goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.

Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

25
25
years of professional experience

Work History

Deputy Product Director - Regional Payroll

BIPO (Asia) Pte Ltd
01.2020 - Current
  • Worked collaboratively with senior-level stakeholders for the product roadmap and collect requirements from local team.
  • Product Analysis, Design according to country localization and Lead Product Development for New and Existing countries (SG, MY, ID, TH, PH, VN, KH, MM, LA, BN, AU, NZ, CN, HK, MO, TW, JP, KR, IN, BD, LK, PK, MU, SA, AE, UK).
  • Lead team members in different countries to manage product request (Enhancement/New Functionality/Customization) in multiple countries concurrently.
  • Liaise between requestors (Project Implementation, Application Support) and Developer, Quality Assurance Team.

Senior Product Manager - Payroll, Asia Pacific

BIPO (Singapore) Pte Ltd
05.2019 - 12.2019
  • Prepared functional specification to product development teams to enhance products based on requirements from local team.
  • Product Analysis, Design according to country's localization and Lead Product Development
  • Liaise between requestors (Project Implementation, Application Support) and Developer, Quality Assurance Team.

Product Manager - Payroll APAC

UNIT4 Asia Pacific Pte Ltd
11.2017 - 04.2019
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Product Analysis, Design Solution, Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Coordinated project planning and execution with local team members and team leads.

Manager BPO Consulting

UNIT4 Asia Pacific Pte Ltd
01.2015 - 10.2017
  • Lead and manage the team for the operation of Business Process Outsourcing.
  • Developed and maintained relationships with customers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.

Principal Consultant

UNIT4 Asia Pacific Pte Ltd
01.2012 - 12.2014
  • Regional Payroll Product design and analysis.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.

Application Support (Senior Consultant/Consultant)

UNIT4 Asia Pacific Pte Ltd
07.2000 - 12.2011
  • Application technical support.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Identified key areas in need of improvement and implemented plans to rectify issues.


Education

Information Systems And Software Engineering

Oxford Brookes University
04-2000

'A' Level (STPM)

Anglo Chinese School (ACS)
Malaysia
11-1992

Skills

  • Business case development
  • Competitive intelligence
  • Product roadmaps
  • Product team leadership
  • Roadmap development
  • Strategic thinking
  • Product strategy
  • Product enhancement
  • Stakeholder management
  • Innovation management
  • Competitive analyses

Accomplishments

    Involve project implementation and support to Sentosa, SembCorp Logictics;

    Help to analyze and design payroll product to Marina Bay Sands for office staff and casual workers.

    Transformation legacy payroll product.

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)

Timeline

Deputy Product Director - Regional Payroll

BIPO (Asia) Pte Ltd
01.2020 - Current

Senior Product Manager - Payroll, Asia Pacific

BIPO (Singapore) Pte Ltd
05.2019 - 12.2019

Product Manager - Payroll APAC

UNIT4 Asia Pacific Pte Ltd
11.2017 - 04.2019

Manager BPO Consulting

UNIT4 Asia Pacific Pte Ltd
01.2015 - 10.2017

Principal Consultant

UNIT4 Asia Pacific Pte Ltd
01.2012 - 12.2014

Application Support (Senior Consultant/Consultant)

UNIT4 Asia Pacific Pte Ltd
07.2000 - 12.2011

Information Systems And Software Engineering

Oxford Brookes University

'A' Level (STPM)

Anglo Chinese School (ACS)

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