Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Timeline
Lim Swee Seng Alex

Lim Swee Seng Alex

Summary

Results-driven professional with extensive experience in retail, warehousing, processing, logistics, and procurement. Proven track record of optimizing operations, managing inventory, and ensuring timely delivery of goods. Skilled in strategic planning, team leadership, and problem-solving. Seeking to leverage expertise in retail to drive operational efficiency and contribute to organizational success.

Overview

17
17
years of professional experience

Work History

Procurement Manager

Stevetay Pte. Ltd. (Cash Converters)
06.2018 - Current
  • Retail Management: Leadership and Staff Training: Oversee and train staff across all levels to meet daily and monthly sales goals
  • Inventory and Data Management: Manage inventory control and conduct data analysis to optimize stock levels
  • Retail Store Management: Conduct store visits and collaborate with branch managers to enhance merchandise, including product packaging, pricing, quality, and demand
  • Project Involvement: Participate in projects such as planning new store openings, managing renovations for existing stores, or overseeing relocations
  • Operational Support: Work closely with the Operations Manager to assist in the effective running of store operations
  • Strategic Planning: Develop and implement strategic plans to review and improve existing store operations and processes
  • Budget Management: Manage budgets effectively to maximize profitability and achieve sales targets
  • Operational Efficiency: Ensure daily operations are conducted in a cost-effective and efficient manner
  • Warehousing: Warehouse Inventory Management: Oversee and manage the movement of stock inventory, including inbound and outbound shipments, space optimization, and inventory control
  • Cost Control and Storage Optimization: Monitor warehouse costs and maximize storage efficiency
  • Standard Operating Procedures: Implement and enforce warehouse standard operating procedures, including security controls and safety guidelines
  • Staff Training: Provide training to warehouse staff to ensure effective and efficient operations
  • Processing: Implemented process improvements that reduced processing time and minimized errors
  • Conducted quality control checks to maintain high standards of product delivery
  • Logistics: Managed logistics operations, route planning, and supply chain coordination
  • Reduced transportation costs by route optimization
  • Monitored and resolved logistical issues to ensure timely delivery and customer satisfaction
  • Procurement: Merchandise Sourcing: Manage the entire Buy-to-Sell process, sourcing suitable merchandise for distribution to the local market
  • Product Procurement: Source products from wholesale markets in China, ensuring competitive pricing and optimal stock turnover
  • Vendor Negotiation: Negotiate pricing with vendors to secure favorable terms for product purchases
  • Supplier Coordination: Collaborate with suppliers to coordinate promotional products and monthly campaigns
  • Data-Driven Strategy: Utilize data analysis to identify opportunities for enhancing category strategies and setting targets for improvement.

Department Manager (Hypermarket)

Ntuc Fairprice Co-operative Limited
12.2015 - 05.2018
  • Retail Management: Promotions and Merchandising Management: Oversee and execute activities related to product promotion and merchandising
  • Team Leadership and Development: Lead, develop, and motivate staff to deliver exceptional customer service and achieve organizational objectives
  • Sales Forecasting and Strategy Development: Conduct sales forecasting, manage inventory, and devise strategies to meet goals
  • Profit Maximization and Inventory Management: Focus on maximizing gross profit and improving inventory turnover
  • Budget Management and Profitability: Manage budgets, set sales targets, and work towards maximizing profitability
  • Security and Safety: Implement safety measures to prevent store theft and staff pilferage
  • Supplier Liaison: Coordinate with suppliers for promotional events and activities
  • Promotional Planning: Plan and manage promotional spaces and activities effectively
  • Inventory Management: Conduct and manage inventory stocktakes for the store
  • Store Operations: Oversee daily store operations, including profit and loss sales reporting
  • SKU Management: Handle a large volume of SKU stock inventory
  • Store Profitability: Achieve profitability targets for assigned stores
  • Team Supervision: Supervise team leaders and retail assistants to ensure adherence to store policies and procedures
  • Staff Training and Appraisal: Train and evaluate staff performance
  • Customer Service: Address customer complaints and ensure high levels of customer satisfaction
  • Compliance and Standards: Ensure operations comply with ISO standards, Halal certification, workplace safety regulations, and quality audits
  • Process Improvement: Continuously review and enhance store operations and processes to drive business improvements.

Store Manager (Flagship Store)

Stevetay Pte. Ltd. (Cash Converters)
10.2007 - 12.2015
  • Retail Management: Store Management: Oversee and manage all daily store operations to ensure smooth functioning
  • Cash Handling: Responsible for accurate handling of cash transactions and retail purchases
  • Departmental Oversight: Ensure Retail and Buying Department Managers are motivated and effectively managing their departments
  • Performance Monitoring: Verify that Retail and Buying Managers are fulfilling their responsibilities
  • Staff Morale: Maintain high staff morale and ensure team members remain motivated and focused
  • Pricing Strategy: Set competitive pricing for items to align with local market rates
  • Stock Control: Monitor and manage stock levels to prevent shortages or overstocking
  • Margin and Discount Management: Oversee margins, discounts, and returns to maintain profitability
  • Store Presentation: Ensure the store is tidy and window displays are of high quality
  • Security Measures: Implement and uphold security protocols to prevent theft and staff pilferage
  • Customer Service: Ensure staff provide exceptional customer service and adhere to high service standards
  • Supplier Coordination: Liaise with suppliers for promotional items and regular supplies
  • Sales Performance Optimization: Maximize turnover and sales performance in each department and manage space effectively
  • Data Analysis: Analyze sales and inventory statistics to enhance profitability.

Education

WSQ Diploma in Retail -

NTUC LEARNING HUB
01.2024

WSQ Diploma Logistics (Warehouse Management) -

SINGAPORE POLYTECHNIC
01.2023

Skills

  • Retail Management: Customer service, sales strategies, inventory control
  • Warehousing: Stock management, order fulfillment, safety procedures
  • Processing: Data entry, quality control, process improvement
  • Logistics: Supply chain coordination, transportation management, route optimization
  • Procurement: Supplier negotiation, purchasing strategies
  • Technical Skills: SAP system, Navision system
  • Soft Skills: Communication, teamwork, problem-solving, attention to detail

Personal Information

  • Age: 47
  • Nationality: Singaporean

Awards

  • 2009 SILVER EXCELLENT SERVICE AWARD (Singapore Retailers Association)
  • 2010 GOLD EXCELLENT SERVICE AWARD (Singapore Retailers Association)
  • 2008 Cash Converters Singapore Manager of the Year
  • 2010 Cash Converters Singapore Manager of the Year
  • 2012 Cash Converters Singapore Manager of the Year

Timeline

Procurement Manager - Stevetay Pte. Ltd. (Cash Converters)
06.2018 - Current
Department Manager (Hypermarket) - Ntuc Fairprice Co-operative Limited
12.2015 - 05.2018
Store Manager (Flagship Store) - Stevetay Pte. Ltd. (Cash Converters)
10.2007 - 12.2015
NTUC LEARNING HUB - WSQ Diploma in Retail,
SINGAPORE POLYTECHNIC - WSQ Diploma Logistics (Warehouse Management),
Lim Swee Seng Alex