Alexandra Hawke
Summary
Highly creative, adventurous and kind, I thrive in high paced environments and am recognised for my ability to build strong customer/guest relationships. Eager to provide the highest quality service for customers happiness and satisfaction
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Retail Sales Associate
HUGO BOSS
11.2022 - 08.2025
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed merchandise displays to maintain an organized and appealing store environment.
- Educated customers about product features and brand values to promote informed purchases.
- Collaborated with team members to achieve store goals and maintain a positive atmosphere.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Used product knowledge to suggest items to match client needs.
- Engaged customers by providing exceptional service and product knowledge.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Housekeeper
Country House Weddings
08.2016 - 10.2020
- Communicated with guests to address specific cleaning requests promptly.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Kept calm in a fast paced environment while dealing with tasks and engaging with guests
Education
Tabor Academy Sixth Form
United Kingdom Skills
- Customer relationship management
- Customer service
- Interpersonal skills
- Creative and fun
- Excellent communicator
- Upbeat and lively personality
- High volume environments
- Client relationship building
Affiliations
- Currently travelling Australia
- Oil painting
- Self proclaimed coffee expert
- Video Creation
Timeline
Retail Sales Associate
HUGO BOSS
11.2022 - 08.2025
Housekeeper
Country House Weddings
08.2016 - 10.2020
Tabor Academy Sixth Form