As a seasoned supply chain and logistics operations professional, my career has transitioned from warehouse operations and freight forwarding to specialising in supply chain management and international project management. My commitment to cost-effective solutions matches my dedication to delivering outstanding results and customer satisfaction. I am recognised for my ability to implement best practices and leverage Key Performance Indicators (KPIs) for performance measurement, driving significant improvements in process efficiency and change management. My strategic leadership has enhanced global supply chain operations, optimising resources and maximising profitability, thereby improving customer satisfaction. With hands-on experience in distribution centre management and collaboration with3PL partners, I have developed a keen expertise in supply chain fundamentals and supplier management. My international experience has honed my ability to lead diverse teams, influence organisational levels and foster strong relationships. Known for my end-to-end supply chain insight, prioritisation, effective time management, and proactive problem-solving skills, I excel in remote collaboration and international project coordination, underscoring my global business acumen.
• Demonstrated excellence by achieving and maintaining 98% DIFOT (Deliver in Full on Time) order fulfilment.
• Played a significant role in achieving inventory reduction in SEA of 2 million SG dollars.
• Efficiently worked towards enhancing the master part utilisation in the country by 82% (KPI 75%).
• Significantly worked towards gaining ISO certification (9001:2008) for providing Supply Chain Support Services through contract Management in 2011.