Alex Peh
Summary
Warehouse professional equipped with extensive knowledge of inventory management and logistics. Recognized for maintaining high standards of safety and efficiency while ensuring smooth warehouse operations. Known for strong team collaboration and adapting to ever-changing needs, with expertise in inventory control and equipment operation. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Warehouse Operator
DHL
01.2024 - 04.2025
- Checked packages and merchandise for damage and notified vendors.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
Attraction Crew
Sentosa
01.2023 - 01.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Service Crew Member
BreadTalk Group
02.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
Education
No Degree - Olevels
Whitley Secondary School
Singapore04-2017
Skills
- Shipping and receiving
- Service recommendations
- Handling customer complaints
- Complaint resolution
- Tech-Savvy
- Understanding customer needs
- Administrative and office support
- Service upselling
- Sales and upselling
- MS office
- Document and records management
- Training development aptitude
- Packaging and labeling
- Willing to learn
- Product education
- Warehouse safety
- Health and safety compliance
- Cash handling
- Money handling
- Cash handling and management
- Product restocking
- Currency counting
Timeline
Warehouse Operator
DHL
01.2024 - 04.2025
Attraction Crew
Sentosa
01.2023 - 01.2024
Service Crew Member
BreadTalk Group
02.2022 - 01.2023
No Degree - Olevels
Whitley Secondary School
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