Alex Ang

Brands under care:

Delonghi Coffee Machine n Kitchen appliances

Kenwood Mixes Machine n Kitchen appliances

Braun Kitchen appliances

• Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
• Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
• Organized special events and in-store promotions to engage customers and drive sales growth.
• Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
• Developed rapport with customers, resulting in repeat business and loyalty to the brand.
• Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
• Recommended specific product options to meet customer needs.
• Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
• Identified interested and qualified customers to provide potential customers with additional information regarding product.

• Promote our house brand to walk in customer, chose the right models that suitable for customer needs

• Promo Sharp TV to end users
• Encourage them to buy the products

• Midea/Toshiba Home Appliances
• To attend and offer high quality products,sales,service and advices to customers
• Maintain / develop good relationship with customers in order to build brand loyalty

• Beko Home Appliances
• Requested contact information from potential customers to provide additional information.
• Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
• Analyzed data obtained from consumer feedback surveys, identifying areas for improvement in marketing efforts or product offerings.
• Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
• Participated in ongoing professional development opportunities to continuously refine sales skills and stay current on industry trends.
• Utilized social media, email and web to notify people of sales promotions, events and product launches.
• Used Software to keep record of sales and customer information.
• Set up appointments for sales executives to meet with and install products at customer sites.
• Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
• Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
• Provided Type product samples, coupons, informational brochures and incentives to persuade people to buy products.
• Distributed product samples to potential customers to try offerings before committing to purchasing.
• Mastered management system to efficiently process stock delivery, sales orders and maintain customer relationships.
• Conducted market research to identify potential customers and develop targeted promotional strategies for increased sales success.
• Negotiated and adjusted POS merchandising investments to maintain profitability.
• Improved company visibility by meeting with and engaging prospective customers.
• Maintained up-to-date knowledge of industry trends, enabling the provision of relevant advice to customers seeking guidance on product selection.
• Demonstrated Type and Type products as part of in-store marketing efforts.
• Operated computer and used Software to handle customer payments and returns.
• Collaborated with Type team to optimize customer experience and improve competitive position and profitability of organization.
• Maintained accurate records of promotional events and customer interactions.
• Engaged customers to communicate key product features.
• Developed and executed promotional campaigns to drive brand awareness and sales.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
• Provided exceptional customer service to drive satisfaction.
• Demonstrated products to customers to illustrate features, advantages and benefits.
• Communicated product value, quality, and style to educate and entice potential customers.
• Greeted customers warmly and pleasantly answered inquiries.
• Maintained knowledge of current promotions and product features.
• Maintained clean, organized and professional work environment.
• Collaborated with marketing team to create and implement promotional campaigns.
• Worked with team to achieve sales goals for products.
• Increased sales by effectively communicating product benefits.
• Addressed prospects' concerns and utilized persuasive techniques to turn guests into paying, satisfied customers.
• Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
• Created and coordinated seminars, community activities and provider activities to identify and generate valid leads.
• Motivated team members to meet and exceed sales targets.
• Used Software and Software to maintain records of sales.
• Researched and identified new business opportunities.
• Developed lists of prospective clients from sources such as newspaper items, company records and local merchants.
• Collected and managed all generated leads from promoters assigned to team on daily basis.
• Identified interested and qualified customers to provide potential customers with additional information regarding product.
• Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
• Provided product samples, coupons and informational brochures to persuade people to buy products.
• Utilized social media platforms for promotional purposes, attracting new clientele while maintaining relationships with existing customers.
• Performed market research to cater sales promotion incentives and increase sales.
• Recorded quantities of sample and coupon distribution to estimate productivity and sales.
• Developed customer service by working closely with Type team for seamless customer experience across all channels.
• Ensured accurate inventory control by conducting regular stock checks, updating records as needed, and informing management of any discrepancies.
• Engaged customers and complied with company script requirements to promote and increase product sales.
• Managed time efficiently to maximize productivity during peak hours while also dedicating sufficient resources toward administrative tasks when required.
• Developed door-to-door distribution campaign to increase brand awareness.
• Implemented innovative sales approaches to overcome objections from potential customers, ultimately securing their commitment to purchase.
• Prepared and delivered sleek and professional sales presentations to explain product benefits.
• Supported team members in achieving collective sales goals through collaboration, encouragement, and sharing best practices.
• Communicated effectively with internal team members, management, and representatives from other departments, ensuring a cohesive collaboration toward shared goals.
• Cultivated partnerships with local businesses or community organizations for cross-promotional initiatives leading to increased brand exposure.
• Established, organized and managed Points of Sales relationship by developing sales strategy and building brand awareness.
• Performed market research to stay up-to-date with current market trends.
• Collaborated with sales staff to identify target customers, promote products and increase sales.
• Collaborated with media representatives to optimize coverage of special events.
• Scheduled appointments with potential customers for product installation.
• Identified potential marketing opportunities to increase brand awareness.
• Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
• Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
• Functioned as brand ambassador with store management and sales associates to provide in-depth sales and training as product expert.
• Evaluated competitor offerings and strategies, using this information to develop targeted approaches for differentiating our brand in the eyes of the consumer.
• Maintained inventory by organizing and cleaning stockroom.
• Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
• Consistently increased sales by Number% by focusing on product's key advantages and features.
• Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
• Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
• Identified product features to promote in ad campaign.
• Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
• Created and perfected various pitch promotions to attract customers toward products.
• Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
• Provided coupons, product samples and informational brochures to customers.