Andrew Leonard

• Leader of the 27 person Business Operations team in Singapore responsible for firmwide transformation programmes reporting to the firm's CFO/COO.
• Streamlined business operations by implementing efficient processes and procedures, leading to reduced costs and increased productivity.
• Internationally minded collaboration across all business functions and Central Services departments, both nationally and internationally
• Key stakeholder influence and engagement
• Key programmes delivered successfully have included:

- Microsoft Dynamics CRM design, implementation and adoption

- WIP Management full automation

- Automated Billing System design, development and implementation.

- Various robotic process automation programmes

- Risk Compliance process centralisation and improvement

Working with the Head of Tax Function to develop and implement the function's strategic objectives. Included:

- Establishment of an offshore centre for tax compliance processing in Malaysia

- Design and implementation of various technology solutions such as a Contract Management Platform in support of a new MSA approach

- Transitioning from a purely service line oriented function to a more sector aligned structure.

Working with the Asia-Pacific Tax COO (Richard Ellard and then Brahma Sharma) to implement the regional tax priorities.

Utilised Lean and Design Thinking methodologies to implement tax compliance business process improvements in Vietnam and Singapore.

Progressed from Graduate to Manager, working with leading entrepreneurial clients, celebrities and listed companies - with a specialisation in Real Estate tax planning.