Aleeyah Wahdini
Summary
Versatile and results-driven professional with experience at Kiztopia, adept in safety awareness and fostering teamwork. Excelled in enhancing customer satisfaction and streamlining operational processes. Demonstrated adaptability by excelling in diverse roles, from event planning to logistics, achieving significant efficiency improvements and positive client feedback.
Overview
5
5
years of professional experience
Work History
Kids Club Associate
Kiztopia
09.2024 - Current
- Monitored all activities to maintain maximum level of safety.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Maintained control of building entry and exit points to guarantee child safety.
Parcel Delivery
Self Employed
03.2024 - 03.2024
- Streamlined the parcel delivery process for improved efficiency, ensuring timely deliveries to guest rooms.
- Increased repeat business from satisfied clients through consistent delivery of outstanding service levels.
- Negotiated with vendors to adjust delivery schedules or cancel orders as needed in response to the changing needs of a closing store.
- Streamlined the package handling process by organizing parcels according to destination zones, expediting delivery times.
Warehouse Worker
Redmart
06.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
House Mover
Self Employed
01.2022 - 01.2023
- Ensured accurate inventory tracking through meticulous documentation of items before and after moves.
- Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
- Contributed to a positive work environment by fostering strong teamwork, open communication, and mutual respect among colleagues.
- Delivered superior customer service experiences through empathetic listening skills and timely resolutions of issues encountered during moves.
Food Delivery
Grab
01.2021 - 02.2022
- Assisted wait staff with timely food delivery and guest requests.
- Handled large parties efficiently, ensuring timely food delivery while maintaining high levels of customer satisfaction.
- Assisted servers with efficient food delivery, ensuring timely service for guests.
- Streamlined order-taking process for increased efficiency in food delivery to guests.
Goods Delivery
Self Employed
01.2021 - 01.2022
- Consistently met or exceeded daily production targets while maintaining high-quality standards in packaged goods delivery.
- Optimized material flow by reconfiguring storage locations within the facility, resulting in reduced lead times for finished goods delivery.
- Coordinated vendor relationships, maintaining strong communication to ensure on-time delivery of goods and services.
- Established strong working relationships with vendors and suppliers, ensuring timely delivery of materials and equipment required for workshops.
F&B Server
Mcdonalds
06.2020 - 08.2020
- Assisted management in training new F&B Servers, sharing best practices and improving team performance.
- Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
- Maintained a clean and organized dining area, enhancing overall guest experience.
- Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
Education
NITEC - BUSINESS AND SERVICES - FITNESS TRAINING
ITE CENTRAL
Singapore 02.2022
N-Levels -
Marsiling Secondary School
Singapore12.2019
PSLE -
Marsiling Primary School
Singapore 11.2015
Skills
- Safety awareness
- Hygiene practices
- Teamwork and collaboration
- Friendly, positive attitude
- Multitasking
- Use of Microsoft Words, Excel & Powerpoint
- Flexibility
- Adaptability and flexibility
Timeline
Kids Club Associate
Kiztopia
09.2024 - Current
Parcel Delivery
Self Employed
03.2024 - 03.2024
Warehouse Worker
Redmart
06.2023 - 11.2023
House Mover
Self Employed
01.2022 - 01.2023
Food Delivery
Grab
01.2021 - 02.2022
Goods Delivery
Self Employed
01.2021 - 01.2022
F&B Server
Mcdonalds
06.2020 - 08.2020
NITEC - BUSINESS AND SERVICES - FITNESS TRAINING
ITE CENTRAL
N-Levels -
Marsiling Secondary School
PSLE -
Marsiling Primary School
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