Summary
Overview
Work History
Education
Skills
Timeline
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Aleesha Rahim

Summary

Dynamic and results-oriented professional with experience at Quasont, adept in customer service and teamwork. Excelled in multitasking and organization, significantly improving customer satisfaction. Demonstrated leadership and health code compliance, ensuring safety and efficiency. Proven track record of fostering positive environments and enhancing team collaboration.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Part Time Cafe Crew

Quasont
02.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Part Time Retail

6ixty 8ight
02.2024 - 01.2025
  • Optimized workforce distribution by analyzing historical data and trends in realtime.
  • Assisted in the recruitment process for new hires, providing valuable insights on candidate selection based on real-time analytics expertise.
  • Reduced average handle time through strategic scheduling and effective utilization of resources.
  • Ensured timely resolution of escalated customer concerns by collaborating with cross-functional teams.
  • Developed comprehensive reports to inform decision-making, highlighting trends and opportunities for improvement.

Part Time Barista

Coffee Bean and Tea Leaf
11.2022 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.

Education

No Degree - Nursing

Ngee Ann Polytechnic
Singapore
04-2026

No Degree - Secondary Education

Dunearn Secondary
Singapore, Null, Singapore
11-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cleaning
  • Self-discipline
  • Interactive communication skills
  • Safety awareness
  • Verbal and written communication
  • Leadership qualities
  • Health code compliance

Timeline

Part Time Cafe Crew

Quasont
02.2025 - Current

Part Time Retail

6ixty 8ight
02.2024 - 01.2025

Part Time Barista

Coffee Bean and Tea Leaf
11.2022 - 01.2024

No Degree - Nursing

Ngee Ann Polytechnic

No Degree - Secondary Education

Dunearn Secondary

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Aleesha Rahim