Albert Toh
Woodland
Summary
Dynamic Sales Manager with a proven track record at Chop Ching Hin Pte Ltd, excelling in sales strategy and relationship building. Spearheaded initiatives that boosted customer retention, leveraging deep product knowledge and exceptional customer service skills. Committed to driving results and enhancing client satisfaction through innovative solutions.
Overview
7
7
years of professional experience
Work History
Sales Executive
Car Choice Pte Ltd
08.2024 - 03.2025
- Generated leads and followed up on customer inquiries
- Addressed customer questions and concerns regarding prices and product use
- Used negotiation and persuasion skills to influence decision-makers
- Created and maintained relationships with clients to ensure satisfaction with products and services
- Used knowledge of company products and services to recommend solutions to customers
- Arranged in-person meetings and visited with clients to improve success of sales pitches
Sales Manager
Chop Ching Hin Pte Ltd
02.2018 - 07.2024
- Company Overview: Dynamic Sales Manager with a proven track record at Chop Ching Hin Pte Ltd, excelling in sales strategy and relationship building
- Spearheaded initiatives that boosted customer retention, leveraging deep product knowledge and exceptional customer service skills
- Committed to driving results and enhancing client satisfaction through innovative solutions
- Managed customer accounts and customer relationships
- Established relationships with key customers, providing personalized service and support
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Analyzed sales data to identify trends and make recommendations for improvement
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
- Implemented customer loyalty programs to increase customer retention
- Established and adjusted selling prices by monitoring costs, competition and supply and demand
- Dynamic Sales Manager with a proven track record at Chop Ching Hin Pte Ltd, excelling in sales strategy and relationship building
- Spearheaded initiatives that boosted customer retention, leveraging deep product knowledge and exceptional customer service skills
- Committed to driving results and enhancing client satisfaction through innovative solutions
Education
Nitec - Culinary Arts
ITE collage west
07.2024
N level -
North view secondary school
11.2011
PSLE -
Admiralty primary
10.2008
Skills
- Sales strategy
- Customer service
- Product knowledge
- Relationship building
- Operations
Languages
English
Chinese (Mandarin)
Hokkien
Personal Information
- Date of Birth: 08/17/96
- Nationality: Singaporean
Timeline
Sales Executive
Car Choice Pte Ltd
08.2024 - 03.2025
Sales Manager
Chop Ching Hin Pte Ltd
02.2018 - 07.2024
N level -
North view secondary school
PSLE -
Admiralty primary
Nitec - Culinary Arts
ITE collage west
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