ALAA BABIKER ALAWAD
Summary
A highly skilled and dedicated pharmacist with over 7 years of experience working in community pharmacies and healthcare centers. Expertise in providing comprehensive pharmaceutical care, medication management, and patient education. Strong communication and customer service skills, with the ability to work effectively in dynamic and multidisciplinary environments.
Overview
10
10
years of professional experience
Work History
Outpatient Pharmacist
ALAMAL MEDICAL CENTER (AL KAMLIN)
Sudan
09.2019 - 04.2023
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Assisted in the development of outpatient pharmacy policies, ensuring compliance with state regulations and accreditation standards.
- Collaborated with healthcare professionals to optimize patient care and ensure appropriate, timely medication therapy.
- Contributed to community health initiatives by participating in local wellness events and providing educational resources on medications.
- Participated in interdisciplinary team meetings to discuss complex cases, contributing valuable expertise on medication-related matters.
Retail Pharmacist
ABU ELMEGDAD PHARMACY
Sudan
08.2013 - 05.2017
- Worked as a pharmacist across multiple branches of [Abu elmegdad], gaining extensive experience in adapting to different team dynamics and understanding diverse patient needs in each location.
- Dispensed prescription and advised patients on medication side effects and contraindications and explained proper administration.
- Taught patients how to use medical devices such as glucose meters and oximeters.
- Prepared pharmaceutical formulations as prescribed by dermatologist.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Collaborated with store management team members on merchandising initiatives, boosting sales of non-prescription products.
- Coordinated with insurance companies to resolve billing disputes, ensuring timely reimbursement for pharmacy services rendered.
Education
Bechalor Of Pharmacy -
Gezira University
SudanSkills
- Customer Service and Communication Skills
- Attention to Details
- Ethical Practice
- Pharmacy Software Proficiency
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Continuing education
License and Registration
Sudan Medical Council, certificate of full registration
Professional Development & Training
- Better OTC Dispensing Practice workshop, 2019 (HIKMA EDUCATIONAL PROGRAM)
- Medication Therapy Management program, 2021 (EVA pharmacist academy)
- Pharmaceutical and cosmetics compounding courses,2021
Languages
Arabic
Bilingual or Proficient (C2)
En
Upper intermediate (B2)
References
- Available upon request.
Timeline
Outpatient Pharmacist
ALAMAL MEDICAL CENTER (AL KAMLIN)
09.2019 - 04.2023
Retail Pharmacist
ABU ELMEGDAD PHARMACY
08.2013 - 05.2017
Bechalor Of Pharmacy -
Gezira University