Ajaykumar Patnaik

I.T Analyst / Tata consultancy services (TCS), Singapore. (9th Aug 2022 - Till Date)
Client: CREDIT SUISSE ACQUIRED BY UBS , a Swiss-based multinational financial services company, PRIMO is a crucial risk management application for fixed income and derivatives products, providing real-time financial risk calculations and profit/loss analysis. It generates risk-related data feeds for bank stakeholders and supports a range of products, from exchange-traded standard products to over-the-counter custom products. The application processes risk data overnight on grid computers post-market closure, facilitating portfolio finalization by traders. Moreover, the Primo Rates Risk application plays a crucial role in evaluating PnL and calculating market risk across various regions and book profiles. Reports generated based on daily book performances helps in identify potential issues and influence traders' decisions, while the Risk Management Mitigation team leverages these risk values to evaluate market risks undertaken during transactions.
Project: Front Office Risk Management Trade Floor Support for Primo Rates Risk, GFX Jane & EMG

My role in Trade floor support in investment banking plays a crucial role in ensuring smooth and efficient operations on the trading floor. Some of the key roles and responsibilities of trade floor support include:
⦁ Troubleshooting any technical issues that arise on the trade floor, including issues with the Risk generating systems, PnL Calculations, and Risk viewing systems.
⦁ Ensuring that all systems are up and running smoothly at all times to minimize downtime and disruptions to trading activities.
⦁ Performing regular data checks and validations to ensure the correctness and accuracy of the data that is being delivered to all downstream systems.

⦁ Understanding of distributed systems & grid computing.
⦁ Regular checks on Issues and coordinating with BAU/Dev on stability calls for the fix.
⦁ Collaborating with quantitative analysts and traders to understand their needs and requirements for data and information, and working to meet those requirements in a timely and efficient manner.
⦁ Implementing and enforcing risk management protocols and procedures to ensure that trades are conducted in a compliant and safe manner.
⦁ As an SME Training and educating team members on new systems and processes to ensure that they have the necessary skills and knowledge to effectively support the trade floor operation.
⦁ Providing timely and accurate reporting on system performance and data accuracy to senior management and other stakeholders.
⦁ Investigating and resolving any discrepancies or issues with data delivery and system performance in a timely manner to minimize disruptions to trading activities.
⦁ Up on bussines request portfolios activation(setup)/de-activation for closer purpose.
⦁ Ensuring the business made correct cash adjustments.

I.T Analyst / Tata consultancy services (TCS), Bangalore, India (3rd Nov 2020 – 5th Aug 2022)
Client: Credit Suisse
Project: Primo Front/Middle Office Risk Management L1 & L2 Support
⦁ Leading, coordinating & managing 20 + L1 support team for 24/7 operations
⦁ Preparing governance report to flag major highlights and challenges.
⦁ Trade support in case of any delay in finalization and FO risk issues.
⦁ Responsible for batch job failure and action accordingly in case of overrunning, failed & not started job
⦁ Monitoring regular reports that generates risk and responsible for risks to be delivered to the traders during SOD for different region.
⦁ Responsible for delivering downstream feed within OLA, Handling user queries & extract reports
⦁ Driving stability call with stake holders to highlight the major issues and following up till resolution.
⦁ Estimation and on boarding of new tasks/activities
⦁ Preparing & supporting weekend maintenance plan and support activities.
⦁ Driving automation to reduce the manual intervention using Ignio and Callista

Senior Software Engineer / Foray Soft Pvt Ltd, Bangalore, India (11th Sep 2018 – 31st Oct 2020)
Client - Credit Suisse .
⦁ Monitoring of Jobs and Scheduling, Triggering CONTROL-M Jobs in scheduler.
⦁ Checking Usage & Logs in SPLUNK and clearing the blocking and consuming data.
⦁ Involved in doing the application checks to ensure all required functionalities are proper and running.
⦁ Working on Adhoc request and monthly scenarios.
⦁ Expert in finding and tracking the daily failures so as to get it fixed through the help of the dev teams in upcoming releases under investigation of any issue [client issues, data requests, JIRA support issues].
⦁ Preparing and reviewing knowledge articles for known/new issues.
⦁ Monitoring ITRS Geneos/MO alert on timely basis to know the batch status.
⦁ Proactive health checks before and after DR activity, QMW and Maintenances activities.

Software Engineer / HCL Technologies, India. (30th Nov 2015 – 29th Aug 2018)
Client - Nomura Securities - Mumbai
Project 1: GPS - Nomura middle, back office support
My role involved managing Middle-Office & Back-Office applications, focused on batch processing of data from Front-Office & Third-party Vendors. Proficient in deploying batches using Autosys and utilizing Informatica Power Center for Workflow processing with ORACLE database as backend. In the Level 2 support position, serving as a global point of contact for production operations. Successfully handled user communication, incident analysis, and provided efficient solutions within agreed SLAs. Skilled in interacting with global stakeholders and managing user expectations effectively.

Major Responsibilities Includes & Area of Expertise:
⦁ Handling production issues reported by the business users & provides the appropriate solutions.
⦁ Monitoring the scheduled jobs in River-Muse (Over 5000 Jobs in production).
⦁ Contribute in all phases of incident and problem reporting including identification, categorization, and impact assessment.
⦁ Identify trends within incident data that might indicate the existence of underlying problems and escalate for development fixes.
⦁ Work in a timely and efficient manner to provide support and solution within the given SLA.
⦁ Generating Service requests (SR’s) & Change requests (CR’s) and incidents raised on monthly basis.

Client - Deutsche Bank, HCL Bangalore, India
Project 2: Change & Release Management.
Experienced in Change Management & Release Management, proficient in implementing and managing changes to IT systems and software releases in a structured and controlled manner to minimize disruption and ensure smooth transition. Skilled in analyzing the impact of changes, developing change processes, and coordinating the release of software updates in alignment with business objectives and stakeholders' requirements..

Major responsible for managing end-to-end release process, coordinating teams, designing release packages, and implementing release packages. Collaborates with Change Manager, ensures failed changes are reviewed, establishes final release configuration, and tests final delivery before implementation