AJAY RAM SHINDE
Payments Product Owner
Singapore
Summary
Payments Product Owner with 18+ years of experience delivering global payment platforms and transformation programs for Tier 1 banks. Specialized in ISO 20022 migration, SWIFT messaging transformation and domestic clearing systems including MEPS+, FAST and PayNow. Extensive experience working across Singapore, USA, Switzerland and India delivering cross-border payments and transaction banking initiatives using Agile product delivery models.
Overview
19
19
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Payments Product Owner | Senior Business Analyst | Scrum Master
UBS AG – Singapore
01.2021 - Current
- Product Owner for ISO 20022 migration delivering FEDMX and CHIPS MX messaging capabilities.
- Manage 150+ product backlog items supporting regulatory and payment platform enhancements.
- Delivered MEPS+, FAST and PayNow integrations for Singapore payment infrastructure.
- Conducted BPMN process redesign reducing manual payment intervention by 20%.
- Facilitated Agile ceremonies including sprint planning, backlog refinement and sprint reviews.
Senior Functional Consultant | QA Manager | Payments SME
UBS AG – Global Delivery
01.2010 - 01.2021
- Subject Matter Expert for SWIFT MT/MX messaging, SEPA payments and US clearing systems.
- Led testing governance and quality assurance strategy for payment platform transformation programs.
- Implemented PEGA investigation platform improving operational efficiency for payment investigations.
System Integration Consultant
CITIBANK – Treasury Systems Program
01.2007 - 01.2010
- Supported treasury platform integrations for cross-border payments and settlement operations.
Education
Bachelor of Engineering - Electronics & Telecommunication
Mumbai University
Skills
JIRA
Balsamiq
Lucidchart
SQL
Accomplishments
- Led ISO 20022 migration for FEDMX and CHIPS MX enabling compliant cross-border payment processing.
- Delivered Singapore domestic payment integrations including MEPS+, FAST and PayNow.
- Managed product backlog of 150+ user stories prioritizing regulatory and payment platform enhancements.
- Reduced manual payment intervention by 20% through BPMN process optimization.
- Improved Agile delivery velocity by 15% through backlog prioritization and sprint governance.
- Implemented PEGA investigation platform improving payment case resolution efficiency.
- Delivered payments transformation initiatives across five global banking hubs.
- Served as SME for SWIFT MT/MX messaging and SEPA payment systems.
Certification
PMP – Project Management Institute
CORE COMPETENCIES
- Payments & Transaction Banking: ISO 20022, SWIFT MT/MX, FEDMX, CHIPS, MEPS+, FAST, PayNow, SEPA
- Product Management: Product Vision, Product Roadmap, Backlog Management, User Stories, Agile Delivery
- Business Analysis: Gap Analysis, BPMN Process Modelling, Impact Assessment, Functional Specifications
- Leadership: Stakeholder Management, Regulatory Programs, UAT Governance, Risk Management
Timeline
Payments Product Owner | Senior Business Analyst | Scrum Master
UBS AG – Singapore
01.2021 - Current
Senior Functional Consultant | QA Manager | Payments SME
UBS AG – Global Delivery
01.2010 - 01.2021
System Integration Consultant
CITIBANK – Treasury Systems Program
01.2007 - 01.2010
Bachelor of Engineering - Electronics & Telecommunication
Mumbai University