AI WEI Wong
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Air Stewardess
Scoot Tigerair PTE LTD
06.2018 - Current
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
Public Relation Officer
Q&M Dental Centre
08.2020 - 06.2021
- Executed social media plans to create cohesive online presence.
- Advised on reputational risks during decision-making processes, helping safeguard the company image in the long term.
- Provided internal communication support, facilitating information flow among employees and departments.
- Supported executive leadership by crafting speeches and presentations that effectively communicated company values and vision.
Customer Service Cashier
The Voice Karaoke
12.2014 - 11.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
London School of Business
Singapore, Null, Singapore07.2024
Cambridge English Exam Preparation Centre
Malaysia2017
SMK METHODIST (ACS)
Malaysia12.2014
Skills
- Exceptional communication
- Passenger Assistance
- In-flight safety expertise
- Document Verification
- Grooming and presentation
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Malay
Timeline
Public Relation Officer
Q&M Dental Centre
08.2020 - 06.2021
Air Stewardess
Scoot Tigerair PTE LTD
06.2018 - Current
Customer Service Cashier
The Voice Karaoke
12.2014 - 11.2017
High School Diploma -
London School of Business
Cambridge English Exam Preparation Centre
SMK METHODIST (ACS)
Similar Profiles
Ka Sing GanKa Sing Gan
Transport Analyst at Bio-Rad Laboratories (Singapore) Pte LtdTransport Analyst at Bio-Rad Laboratories (Singapore) Pte Ltd
NUR SHAHIRA BINTE MOHAMAD RAFINUR SHAHIRA BINTE MOHAMAD RAFI
Senior Ark Crew at ARKKIES PTE LTDSenior Ark Crew at ARKKIES PTE LTD
Muhammad Noor Faridzuan Bin Mohd FuadMuhammad Noor Faridzuan Bin Mohd Fuad
Cabin Crew at Scoot Pte LtdCabin Crew at Scoot Pte Ltd