Retail sales professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
SONY SINGAPORE
SINGAPORE
05.2015 - 07.2024
Answered questions about store policies and addressed customer concerns.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.