Summary
Overview
Work History
Education
Skills
Timeline
Generic

AIVANN WEI WEN TAN

Summary

Retail sales professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

SONY SINGAPORE
SINGAPORE
05.2015 - 07.2024
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

NITEC - ENGINEETING

SIMEI ITE
SIMEI
10.2012

N-LEVEL - N-LEVEL

SENGKANG SECONDARY SCHOOL
SENGKANG
12.2011

PRIMARY SCHOOL - PSLE

PUNGGOL PRIMARY SCHOOL
HOUGANG
12.2006

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Relationship Building
  • Conflict Resolution

Timeline

Retail Sales Associate

SONY SINGAPORE
05.2015 - 07.2024

NITEC - ENGINEETING

SIMEI ITE

N-LEVEL - N-LEVEL

SENGKANG SECONDARY SCHOOL

PRIMARY SCHOOL - PSLE

PUNGGOL PRIMARY SCHOOL
AIVANN WEI WEN TAN