Aisyah Ilihaqq

- Handling Australia/ Indonesia/ Vietnam & Malaysia Market

- Partner with a Sales Manager

- Building SMB client base across APAC

- Sell Media campaign solutions such as meta Search, SEM, display and programmatic, paid social to clients in the Travel and Tourism industry

- Used SalesForce to handle current portfolio and prospective leads.

- Brought in new accounts through successful networking strategies and promotional approaches.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.

• To accelerate growth and profitability by providing quote and first call resolution on a timely basis whilst providing and exceptional customer's experience
• Provide accurate and competitive pricing quotes and offer the best solutions in the fastest time frame to be able to meet customer's needs
• Identifies all possible opportunities and coverts all quotations enquiries into a booking
• Ensures timely follow up of unconverted quotations enquiries
• Responds to Quote Desk contact channels ( Telephone and Email)
• Providing a single point of contact for customer, possible to resolve an issue in one call
• Ensures that customers are aware if necessary paperwork and special instructions

• Served customer promptly and in courteous manner
• Assist with redemptions