TEAMS
Nuraisyah sahri
Clinical Coordinator
Summary
Accomplished Clinical Coordinator at KK Woman and Children Hospital, enhancing patient care with assisting to plan and prepare multidisciplinary and interdisciplinary meetings with doctors so as to give appropriate medical treatment or management to patient.
Data entry of all patients diagnosis and follow up management for research and studies purposes.
Understanding the MDT/SAP system.
Prepare meetings via TEAMs for all doctors from different departments to attend online.
Building rapor with clinical and admin staff for a smoother working environtment.
Engaging with patient and public to ease with scheduling of follow up appointments.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
Clinical Coordinator
KK Woman and Children Hospital
08.2022 - Current
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Built strong relationships with patients and families for optimized care satisfaction.
- Coordinated multidisciplinary team meetings to streamline patient treatment plans, improving communication and treatment outcomes.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
Senior Executive/paramedic
Unistrong Pte Limited
06.2010 - 08.2022
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
- Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Launched quality assurance practices for each phase of development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Educated patients and family members on medical treatments and therapies for informed support.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
- Communicated patient information and updates to hospital staff for smooth transition.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Placed patients on backboards or stretchers to safely load into ambulance.
Education
Diploma - Paramedicine
03.2020
• modular certificate in App Pathophysiology & Pharmacology
• modulat certificate in ORG mx & Paramedicine Project
• modular certificate in Pre-hosp Mx of special population
Higher Nitec - Paramedicine
04.2009
Nitec - Nursing
04.2008
Skills
Rehabilitation services
Clinical inventory control
Records management
Clinical instruction
Patient relationship management
Patient education
Medical database expertise
Patient services management
Staff Scheduling
Patient care planning
Training and mentoring
Staff Management
Medication dispensing
Team Building
Multidisciplinary team collaboration
Immunizations
Inventory and restocking
Patient education and counseling
Profit improvements
Seasoned in medical clinical procedures
Staff Development
Clinical Quality Improvement
Additional Information
- Interpersonal and communication skills
- Problem solving skills
Software
Microsoft Office
SAP system
Certification
CPR+ AED
Interests
Patient care
Timeline
CPR+ AED
08-2024
Clinical Coordinator - KK Woman and Children Hospital
08.2022 - Current
Senior Executive/paramedic - Unistrong Pte Limited
06.2010 - 08.2022
Nanyang Polytechnic - Diploma, Paramedicine
ITE - Higher Nitec, Paramedicine
ITE - Nitec, Nursing