Summary
Overview
Work History
Education
Skills
Timeline
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AISWINI GUNASEGARAN

Teluk Intan

Summary

Detail-oriented and reliable Medical Clinic Assistant with over 2 years of experience supporting physicians and healthcare teams in fast-paced medical environments. Proficient in patient intake, scheduling, electronic medical records (EMR) management, medicine dispensing, and blood taking (phlebotomy). Skilled in managing multi-line phone systems and ensuring smooth clinic operations. Committed to delivering compassionate patient care, maintaining accuracy in documentation, and contributing to an efficient, organized, and welcoming clinical setting.”

Overview

8
8
years of professional experience

Work History

CLINIC ASSISTANT

Klinik Mediviron
02.2024 - Current


  • Prepare the consultation room and assist doctors and nurses during patient consultations and procedures.
  • Dispense prescribed medications accurately according to the doctor’s instructions.
  • Take patients’ vital signs (e.g., blood pressure, temperature, weight, height) before consultation.
  • Perform phlebotomy (blood taking) and collect other laboratory samples as required.
  • Assisted in patient intake processes, ensuring accurate data entry and documentation.
  • Managed appointment scheduling to optimize clinic workflow and minimize wait times.
  • Supported clinical staff with preparation of examination rooms and medical equipment.
  • Helped front desk staff register and process patients.
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Taught patients about medications, procedures, and care plan instructions.

LAUNDRY (PACKER)

UNITED LAUNDRY
11.2020 - 12.2023
  • Operated packing machinery to ensure efficient and accurate packaging of laundry items.
  • Conducted quality inspections on packed items to maintain high standards of cleanliness and presentation.
  • Collaborated with team members to optimize workflow and reduce processing time in packing area.
  • Maintained organization of packing materials and supplies for seamless operations.
  • Adhered to safety protocols while handling equipment and materials during packing processes.

CLERK & CUSTOMER SERVICE

KREDIT KOPERASI SERVICE CENTRE
01.2018 - 09.2020
  • Processed customer transactions accurately and efficiently.
  • Maintained organized records of financial documentation.
  • Assisted in resolving customer inquiries and issues promptly.
  • Collaborated with team members to streamline office operations.
  • Updated inventory systems to ensure stock accuracy.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

Education

Certificate - UPSR

SJKT Sithambaram Pillay

Certificate - PMR & SPM

SMK Seri Setia

Certificate of Attendance - Basic Cabin Crew and Customer Service

MEATECH Technical Training Centre

Certificate of Attendance - Ground Handling

MEATECH Technical Training Centre

Skills

  • English

  • Malay

  • Tamil

  • Microsoft Office - Word

  • Microsoft Office - Excel

  • Microsoft Office - Powerpoint

Timeline

CLINIC ASSISTANT

Klinik Mediviron
02.2024 - Current

LAUNDRY (PACKER)

UNITED LAUNDRY
11.2020 - 12.2023

CLERK & CUSTOMER SERVICE

KREDIT KOPERASI SERVICE CENTRE
01.2018 - 09.2020

Certificate - PMR & SPM

SMK Seri Setia

Certificate of Attendance - Basic Cabin Crew and Customer Service

MEATECH Technical Training Centre

Certificate of Attendance - Ground Handling

MEATECH Technical Training Centre

Certificate - UPSR

SJKT Sithambaram Pillay

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