Aishwarya Ranganathan
Summary
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities. Adept at analyzing complex situations and finding creative solutions to challenging problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Accounts Assistant
Julia Gabriel Centre
05.2024 - 08.2024
- Duration: 3 months
- Maintained and organized files by keeping accounts payable records up-to-date.
- Processed documents such as invoices, staff claims and petty cash claims.
- Prepared bank reconciliation.
- Data entry in the accounting system such as recording invoices for accounts payable and receivables.
- Verified that the staff claims and petty cash claims were in accordance with applicable regulations of the company.
- Prepared GIRO forms for bank's authorization.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
Customer Service Officer
Transitlink
03.2024 - 05.2024
- Skillfully handled end-of-shift tallying of payment amounts for efficient cash management during cashiering.
- Assisting large volume of customers every day with positive attitude and focus on customer satisfaction.
- Sales of transport card while maintaining a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Intern
Baker Tilly
03.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Enhanced overall financial accuracy by diligently maintaining organized records of all transactions and supporting documents.
- Improved vendor relationships by addressing payment inquiries promptly and professionally, fostering increased goodwill between parties.
- Gained a comprehensive understanding of accounting software systems through hands-on experience, increasing proficiency in data entry and report generation tasks.
- Enhanced communication within the finance team by proactively sharing relevant updates and important deadlines with colleagues as appropriate.
Sales Assistant
DON DON DONKI
03.2021 - 04.2021
- Duration: 2 months
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Front Desk Receptionist & Accounts Assistant (Intern)
Lau Chin Huat
10.2020 - 03.2021
- Duration: 6 months
- Data entry in accounting system
- Preparing compilation report for clients
- Conducted daily temperature checks for all office employees
- Demonstrated strong communication skills by effectively managing phone calls and routing them to the relevant team members.
- Maintained accurate and organized records of incoming and outgoing documents in the system
- Performed sorting and filing tasks efficiently
- Printing and scanning documents efficiently
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
Sales Assistant
Cold Storage Singapore
12.2020 - 01.2021
- Duration: 2 months
- Successfully advertised seasonal offerings to customers
- Managed stock replenishment in the store
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Accountancy & Finance -
Nanyang Polytechnic
05.2024
Higher Nitec in Accounting - Accounting
Institute of Technical Education
03.2021
Nitec in Finance Services - Finance
Institute of Technical Education
12.2019
Northland Secondary School
12.2017
Skills
- Customer Support
- Communication
- Accounting
- Customer Service
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Journal Entries
- Data Entry
- Claims Management
- Bank Reconciliation
- Data inputting
Certification
Food and Beverage Safety and Hygiene Policies and Procedures - Workforce Singapore, 12/01/19, 11/01/24
Awards
- Edusave Scholarship - Ministry of Education, 2017, This award is offered to students for achieving excellent academic performance and demonstrating good conduct
- Edusave Academic Achievement - Ministry of Education, 2021, This award is offered to students for achieving good academic performance and demonstrating good conduct
- Certificate of Merit - ITE, 2021, Awarded for outstanding performance
- SINDA Excellence Awards - SINDA, 2021, Awarded for outstanding performance
- Edusave Merit Bursary - Ministry of Education, 2016, Awarded for the top 25% in the cohort
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Accounts Assistant
Julia Gabriel Centre
05.2024 - 08.2024
Customer Service Officer
Transitlink
03.2024 - 05.2024
Intern
Baker Tilly
03.2023 - 08.2023
Sales Assistant
DON DON DONKI
03.2021 - 04.2021
Sales Assistant
Cold Storage Singapore
12.2020 - 01.2021
Front Desk Receptionist & Accounts Assistant (Intern)
Lau Chin Huat
10.2020 - 03.2021
Accountancy & Finance -
Nanyang Polytechnic
Higher Nitec in Accounting - Accounting
Institute of Technical Education
Nitec in Finance Services - Finance
Institute of Technical Education
Northland Secondary School
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