Ai Shin Wong
Summary
Dynamic optician with extensive experience at W Optics, excelling in customer service and optical dispensing. Proven ability to recommend progressive lenses and perform precise optical measurements, enhancing client satisfaction. Skilled in managing retail operations and insurance billing, consistently delivering high-quality care and solutions to meet diverse customer needs.
Overview
21
21
years of professional experience
Work History
Optician
W Optics
01.2018 - 06.2025
- Professional refraction for customers.
- Frame selection for customers.
- Consult and recommend ophthalmic lens.
- Understand and perform adjustment technique unique to our client standard
- Daily operations including retail, stock inventory management etc.
Optician
Nanyang Optical
04.2011 - 01.2018
- Professional refraction for customers.
- Frame selection for customers.
- Consult and recommend ophthalmic lens.
- Understand and perform adjustment technique unique to our client standard
- Daily operations including retail, stock inventory management etc.
Optician
Capitol Optical
05.2014 - 01.2015
- Professional refraction for customers.
- Frame selection for customers.
- Consult and recommend ophthalmic lens.
- Understand and perform adjustment technique unique to our client standard
- Daily operations including retail, stock inventory management etc.
Optician
Straits Optical
01.2004 - 01.2011
- Frame selection for customers.
- Consult and recommend lens.
- Understand and perform adjustment technique unique to our client standard
- Daily operations including retail, stock inventory management etc.
* 2009 took optician dispensing only part time courses at Singapore Polytechnic ( UPOD ).
Education
- - Adv Cert of Perf Ophthalmic Dispensing/Refraction
Singapore Polytechnic
Dover2011
Upg Prog in Opticianry- Dispensing Only
Singapore Polytechnic
Dover2009
Skills
- Customer service
- Optical measurements
- Computer skills
- Repairing glasses
- Optical dispensing
- Insurance billing
- Adjusting eyewear
- Retail sales
- Optical orders
- Progressive lenses recommendations
- Frame selection
- Order preparation
- Problem-solving
- Follow-up care
Timeline
Optician
W Optics
01.2018 - 06.2025
Optician
Capitol Optical
05.2014 - 01.2015
Optician
Nanyang Optical
04.2011 - 01.2018
Optician
Straits Optical
01.2004 - 01.2011
- - Adv Cert of Perf Ophthalmic Dispensing/Refraction
Singapore Polytechnic
Upg Prog in Opticianry- Dispensing Only
Singapore Polytechnic
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